Riviera Zen Hotel Adult Only

Really nice position, cozy and well equipped rooms, moderate delicious meal... but need to inform about one important moment : if u wanna stay in a room with a view overlooking not to the building wall (and this wall literally 30 cm just away from your window!) near the hotel u need to pay more about 30% -40% of a room price in addition to the room price.... we found out about this just when we came to the hotel, there is no information about it neither on the trip nor on the hotell site lending... by the way thanks for the lesson ...also, we came to the hotel just 2 hours before the check in time, the room was ready, but the guy at the reception said we had to pay extra 30€ for the so-called early check in. he added that this information is on their website, but actually there wasn't. We checked it. It was the first time in Turkey when they asked to pay extra money just for 2 hours even though the room was ready...very disappointing. All in all, we planned to prolong our stay at this hotel one week more but due to the price policy and personal policy of the receptionist we didn't.

Clean beautiful hotel. Close to beach. Good food.

Was really excited and looking forward to my holiday at riviera zen based on these reviews only to be left very disappointed. I never write reviews but don't want others to be led into the same trap as we were ! On arrival to the hotel at 3am we checked in at the desk, the staff member gave me our room key and said they would ' discuss upgrades tomorrow' and pointed at a board on the reception which explains upgrades ( 30 euro a night for sea view etc etc.). We got to our room which did have a nice view so we were happy. The next day we were sat round the pool at 2pm and a staff member approached me and my partner and asked us if we wanted to keep our room? And if we did we needed to pay at the desk. We were confused by this and asked to speak to the manager. The staff were quite stand offish regarding this situation and I felt quite intimidated, stating our room wasn't ready when we got there however we said this isn't our fault and we now have to pack everything back up to then take to another room. This completely put a downer on our first day. Seems like they do this to most guests to try get more money out of them for ' upgraded room' it's just completely unfair. The all inclusive buffet is very repetitive, breakfast was awful with not much option. We ate out quite a lot. You have to pay extra for orange juice and the all inclusive alcohol is very limited, cocktails are not included which was a massive let down. We felt the all inclusive was not worth it at all. There are not enough sun loungers to guests so getting a sun lounger if you're up past 9am is impossible, we had to set an alarm for 7am to put towels down and even then we didn't always get a good spot. It's a very cramped pool area with the same repetitive music all day. They must put a playlist of 7 songs on repeat all day, it got very annoying! Limited entertainment at the hotel This is not 4 star in my opinion and I expected a lot more for the price we paid. The only positives were the cleanliness of the hotel, it was clean and bed changed daily. The location is good, near the beach and restaurants to escape the all inclusive. This hotel is extremely basic and I wouldn't stay again.

So we arrived 21:00 on a sunday evening to be told our rooms were not available but they will upgrade free of charge for the first night and then it would ex amount per night after that, well we had booked a year ago so not sure why room was not ready, any way we never accepted the upgrade. Be prepared as this happens to most people when speaking to others. Next day we were given our rooms that we had paid for, all rooms are the same inside except the cleopatra suite but it is down to the view for the upgrade. Me personally doesn't bother me as I only use the room to sleep in and it was too hot to sit on the balcony as it was like an oven, also where our room was above the restaurant so could hear staff early in the morning. Rooms are nicely decorated and have kettle, fridge and hairdryer. Air con was the best thing though. Pool is pretty small and should not allow inflatables or ball games and area does become quite slippery. Sunbeds are too close together and you feel like your on top of everyone. Also uncomfortable, so mattress on them would be better. Be prepared to get up early to get a sunbed if you want a good spot. Food is pretty boring and cold and samey. Better choice of cereals for breakfast and a toaster you don't need to put the bread through 3 times to get any colour. Microwave to heat food up is needed. Timings for meal times need to be adjusted, dinner stops at 8.30 sharp and the staff cannot wait until it is aswell, with all taken away quickly. Drinks choice is bad for all inc, vodka, gin, raki and wine, bar also stops dead on 11pm! Cannot fault the cleanliness of the hotel though but being 2hours away transfer time will not be coming back to Alanya.

Voor de eerste keer in Alanya en dan ook nog eens in zo’n fantastisch hotel. Alles was top geregeld. Personeel super vriendelijk en behulpzaam. Eten in overvloed met veel variatie en heel erg lekker, vooral toetjes buffet!! Kamer werd iedere dag schoongemaakt en het bed versierd met een mooie handdoek creatie. Ook voor de eerste keer naar een Hammam. Wat een aanrader is dat, je komt er herboren uit. Bar personeel natuurlijk ook weer heel vriendelijk en wat een harde werkers zijn dat zeg om in die hitte ons te voorzien van al die lekkere drankjes. Het hotel ligt op een paar meter af van het strand en als je door het parkje loopt waar alle katten lekker liggen te snoezen en verwend worden door al die toeristen kom je uit op het Kleopatra strand wat van fijne kiezelsteentjes is maar het is niet zo massaal en dus echt charmant. Hier ook weer een goede service van het Beach team en de bedje liggen heerlijk én nee ze zijn niet gratis maar wel goedkoop 😉 Er werden ook leuke avondjes georganiseerd me live muziek of een buikdanseres, folklore muziek. Belangrijk weetje; het hotel is Adult Only dus heerlijk rustig. Kortom ik heb een fantastische vakantie gehad en ga zeer zeker terug.

Super Hotel, top Personal, tolle Lage zum Strand und zur Stadt. Das Essen ist hervorragend. Man fühlt sich rundum gut aufgehoben. Die Zimmer werden täglich auf Hochglanz gebracht. Was will man mehr.