Ark Apart and Suite Hotel

This has been one of the best hotels i have stayed in in turkey..the food is surprisingly nice with a different choice everyday...the staff here can't do enough for you...absolutely brilliant...thank you arc hotel for this great experience.night manager Hakan super

Ik ben hier samen met mijn dochter van 12, 2 weken geweest en wij hebben een super leuke vakantie gehad. Wij hadden een goede, nette en zeker schone kamer. Het eten was prima te doen voor de afwisseling hebben wij ook regelmatig in het centrum gegeten om daarna lekker te shoppen 😊 Kenan van het animatie team deed ontzettend z’n best om de mensen mee te krijgen, maar helaas deed niet iedereen even leuk mee, maar die dat heb je overal. Mijn dochter heeft in ieder geval een super leuke tijd gehad daar.

Great staff in the hotel along with Kenan doing a terrific job with entertainment. Fire show was very good along with club disco every day. Always brought the energy no matter the how unenthusiastic some guests were

Nice hotel Good entertainment during day and night children loved all entertainment and mini disco Friendly staff Clean Lunch and dinner had good food Breakfast limited choice but the pancakes were lovely Had to pay for air con around £50 for the week which was a cost we weren't expecting to pay We had a deluxe room with bedrooms however one of the bedrooms didn't get used due to having no air con in them as the air con was only in the living space area so was really hot on a night time had to sleep with balcony door open Children loved the water slides and the swimming pool Not everything is all inclusive only select drinks and ice cream and obviously the food buffet. Cocktails, ice lollies, milkshakes etc all come at an extra cost which for me isn't all inclusive if it doesn't include the good stuff

This is my honest review Bad points When we got to the hotel at midnight our rooms weren’t available so we had to go in temporary rooms The next day we were put in these apartments facing the main road which is extremely noisy. Bare in mind these are meant to be deluxe rooms which i can say they definitely weren’t On asking to move the first time we were told they were to busy and then when on the beach contacted them they wanted to charge us a £200 to move rooms. The noise from the balcony is so loud you can’t sit outside and this continues all day and night so we slept awful. The rooms were dirty as seen in the pictures theres mould in the shower, something brown splattered all over the tiles, dirty fixtures, dirty hob and stained dirty furniture The freezer door was missing so we couldn’t use it for ice lollies because it wouldn’t freeze anything. We asked 3 times for it to be fixed and eventually someone came to look and said they would fix it the next day but never did Only air conditioning in the bedroom The pool is dirty with lots of black bits floating around in the water and you couldn’t swim without getting someones hair wrapped around your fingers 🤢 Daughter ended up with an ear infection from swimming in the pool The entertainment wasn’t great and was pretty non existent The reception staff are rude and dismissive and get aggressive if you have a problem and the owner is aggressive Not very close to the main town and restaurants , 20 minute walk in humid hot weather Good points Rooms were spacious The bar staff were so helpful and friendly and always checked to see if there was anything you needed The water slides were good The food we brought from the snack bar was always nice and fresh Clean towels changed daily and bedding changed regularly Would i go back definitely not I booked a 3 star and that’s what i was expecting and if it were clean it would be great but i don’t want to live in someone else’s dirt. Beware this hotel tried to rip us off by selling us a deluxe room that doesn’t exist.

Een klein schalig hotel, met een leuke zwembaden relax bad, waterglijbanen en een groot zwembad ( mag van ons misschien wat kouder). Het eten is goed verschillende dingen voor ieder wat wils. De prijzen in het hotel zijn goed vergeleken met het centrum 👍 En het personeel maakt je vakantie helemaal goed ze helpen met alles als je vragen hebt. Iedereen bedankt ( karim, zeki, kanon en de rest van de collegas 👌👌👌) Greatz easy one 😉