مستخدم نزيل
22 يونيو 2025
My recent stay revealed a promising new property with some significant areas for improvement. While the hotel has a modern feel, it's clear that it's still finding its footing. A primary issue I encountered was with the room doors. Many were not properly aligned with their door closers, leading to them banging shut very loudly. This was quite disruptive, especially late at night or early in the morning. Given this is a new establishment, it's understandable that some elements are still coming together. However, several basic services felt understaffed or unorganized. Room dining, for instance, had a very slow delivery time, and room cleaning often didn't happen until late in the evening. Even small details like the coffee machine and kettle placement in the room felt awkward and inconvenient. It also seemed that the staff, while generally pleasant, were quite new and still undergoing training. There were instances where they weren't fully familiar with procedures or information, which is something I hope will improve as they gain more experience. Overall, this hotel has potential, but it needs to address these operational and infrastructure issues to truly deliver a comfortable and seamless guest experience.
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