Iberostar Waves Ciudad Blanca

My family and I had an excellent holiday at the Ciudad Blanca this year. From the moment we arrived we were welcomed by two very lovely ladies who checked us in quickly and ensured we had a drink and food as we’d missed dinner. The rooms are very spacious. Ours hadn’t been refurbished yet, which was fine, as the room was kept spotlessly clean every day by our amazingly hard working maid. The staff throughout the hotel are fantastic. Every single person we encountered was friendly, accommodating, and made us feel really welcome. Nicolai and Bruno in the children’s entertainment team went out of their way to engage with our children, as did the rest of the team. I don’t know where they all get their energy from, they were literally doing activities with the guests from morning til late in the evening and made our holiday so much fun. The entertainment was great. The selection of food in the restaurant was very good for an all inclusive, my daughter is autistic and had lots of options at every sitting. The highlight of the holiday was when we booked the birthday package for our youngest. The table at dinner time was beautifully decorated, the cake was out of this world, and the restaurant and entertainment staff all made a huge fuss of her singing happy birthday. They really made her feel special. I wish I’d taken more notice of the staff names when we spoke to them, as there are so many I’m not mentioning personally who really deserve to be known, I’d recommend this hotel to anyone with a family, it’s so well run and the facilities are brilliant. Just to add, the pools are fantastic and so is the beach!!

Had a lovely holiday the last week of August. We stayed half board and the food was excellent. On that note one family member has a severe nut allergy which was accommodated very well - to the extent that Carolina from reception had complimentary nuts (available at the bar) in the evening removed during our stay. We stayed in one of the newer refurbed room with a lovely sea view. The entertainment was very good, kids loved the foam party and the daily pool activities. All the staff need praise as they work very hard and are super friendly. Only thing i would like to see is the traditional 'mini disco' returned to a later time 7.45 ish before the quiz starts.

O hotel é muito bom, a comida é excelente e os funcionários são muito competentes e simpáticos. Os quartos estão a precisar de ser remodelados. A localização é excelente.

Just coming to the end of a week long stay - 2 adults and 2 children. One of, if not the best, 4 star hotel we’ve stayed in. The hotel has direct access to a lovely beach. It’s also a few minutes from some nice restaurants, shops and arcades. The rooms are spacious and kept clean by the lovely cleaners. The food in the restaurant is really nice, although can get busy. Other food options include a food truck. Hotel staff also often bring treats round the pool. A great main pool with lots of entertainment throughout the day, a lovely kids pool with slides and a quieter pool area also. The hotel has a packed entertainment schedule with lots to do and the entertainment team are brilliant. All of the hotel staff are lovely and they really make your stay enjoyable. Only slight issue is with sun bed reservations as lots seem to be reserved and not used until the afternoon. But all in all I wouldn’t hesitate to come back.

Hemos pasado unos días maravillosos en la que es nuestra casa.! Muchas gracias a Miguel que se ha portado de 10 con nosotros, un verdadero líder! y a todo el equipo de ciudad blanca. Que cada vez que vamos nos hacen sentir como una gran familia!

Un sitio maravilloso, desde la calidad del restaurante hasta el trato de todo el personal. Los animadores hicieron un gran trabajo con los niños y pudimos descansar mucho.