مستخدم نزيل
3 يونيو 2025
Disappointing Stay – Standards Have Slipped We’ve stayed at this Premier Inn several times when visiting family, but sadly this visit fell short. On arrival, we had to wait at reception for some time despite ringing the bell multiple times. The room was not up to usual standards – there were stains on the walls, the bathroom was rundown, with a broken shower head, mold around the bath tiles, and dirt in the toilet. The room and hallways were also uncomfortably hot, with no air conditioning and what felt like heating still on, despite warm weather outside. Only enough tea and coffee for two cups were provided. Overall, a disappointing experience. We’ve been loyal guests in the past, but unfortunately, this may be our last stay.
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