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Very very bad hotel mistreated Very very very very bad manger And Agree on one thing, and when you go, you surprise yourself with something else When you go the price will increase Very bad hotel I am very upset

The hotel is recently renovated and it was very nice as building and interiors, however, i went for 2 nights in the weekend, while check-in i was told for extra EGP 50 per night for a child which was weird as my reservation includes a child and it was very clearly mentioned, moreover, my wife was detained in the elevator with my child with non responsive action from the management and they were very lazy to act in timely manner, The worst experience is while check-out, i was told that i took one hanger and asked for another EGP 50, seems like having 50 pounds is a target, what a shame!! the receptionist was really rude and not professional, Ingi ( sales person ) was somehow friendly and tried to eliminate the problem they invented but i was really frustrated.

The worst experience and hotel ever in alex! Very impolite stuff with rude and unfriendly and unprofessional relations with guests! Unhelpful and disrespectful behavior!!!! Do not recommend this hotel for anyone!

We stayed in this Hotel and booked 2 double rooms. We were on the first floor. This Hotel was recently renovated and they have done a good job. Hotel is very clean, spacious and a young staff. We stayed from 29th October 2021 till 2nd November 2021. Rooms are very spacious and cleaned. Breakfast was awesome. Staff is very friendly with a personal touch every morning. It is very well located at the foot of the tram railway station. Sea view is just opposite the road. Excellent location!

Huge air con rooms, cleaned well. Good buffet breakfast choices, fruits, salads, omeletts, pastries etc. Used Billiards Room too, which was fun. Definitely recommend this hotel. Close to trams, shops and short stroll to the seafront. Only downside was poor Internet even using our 4G sim..and corridor hallway music was loud (rang reception at 0030hrs asking for it to be turned down, which they immediately did.)