لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.0
المرافق8.0
الخدمة8.6
النظافة8.7
Seryoga
غرفة مزدوجة قياسية
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
37 تقييم
10/10
متميز
تم النشر في 31 مايو 2025
Very conveniently located - very helpful staff- good breakfast with long hours until 11am
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for your pleasant review! We are glad that you enjoyed the convenient location of the hotel, the work of our staff and the extended breakfast. It is important to us that every guest feels comfortable and starts the day with a good mood.We will be glad to welcome you back to the Kazakhstan Hotel!Sincerely, Hotel Kazakhstan!
رد من مكان الإقامة: Dear Guest!Thank you for such a detailed and positive review. We are pleased to know that you enjoyed the design of the hotel, the convenient location, as well as the variety of breakfasts. We will also take into account your comment about the Wi-Fi signal in a standard room. We will definitely send the information to the technical department to improve the quality of communication.We will be glad to see you again at the Kazakhstan Hotel!Sincerely, Hotel Kazakhstan!
مستخدم نزيل
غرفة مزدوجة قياسية
تم التسجيل الوصول أبريل 2025
الأزواج
1 تقييم
9.5/10
مميز
تم النشر في 25 مايو 2025
outside look abit old but it is decent and good. good breakfast spread. Hotel is cheap overall.
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for your feedback! We are pleased that despite the appearance of the building, you were satisfied with the accommodation, breakfast and pricing policy. We strive to maintain the comfort and quality of service for all our guests.Sincerely, Hotel Kazakhstan!
liu
SUPERIOR PREMIUM ROOM (KING-SIZE)
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
3 تقييم
9.0/10
رائع
تم النشر في 24 مايو 2025
老酒店了位置中心設施也有更新 整體舒適感不錯
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for your feedback! We are glad that you enjoyed the central location, the updated facilities and the overall level of comfort in our hotel. We hope to welcome you among our guests again on your next visit to Almaty.Sincerely, Hotel Kazakhstan!
رد من مكان الإقامة: Dear Guest!Thank you for your review and appreciation of the cleanliness, location and service of our hotel. We are pleased to know that your stay has left a positive impression overall.We are sorry that the breakfast did not meet your expectations. We will definitely send your comment to the restaurant's team to further improve the quality of the dishes and the variety.We will be glad to see you again among our guests!Sincerely, Hotel Kazakhstan!
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
13 تقييم
7.0/10
تم النشر في 19 مايو 2025
The Kazakhstan hotel is centrally located. Metro station is within walking distance. But the room is outdated. Breakfast is good
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for your review and choice of our hotel. We are pleased that you appreciated the central location and convenient transport accessibility, as well as the quality of the breakfast.As for the interior of the room, we are gradually updating the funds, and your comment will be taken into account in the modernization plans.We will be glad to welcome you again!Sincerely, Hotel Kazakhstan!
Wanqing8023
SUPERIOR PREMIUM ROOM (KING-SIZE)
تم التسجيل الوصول أبريل 2025
مسافرون لغرض العمل
1 تقييم
7.5/10
تم النشر في 17 مايو 2025
房間小了點,洗澡的水温不好控制,要麼太熱要麼太冷,不好調整,早餐還行,早餐偏西餐的類型
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for your review and for staying at our hotel. We are sorry that you have encountered inconveniences when using the shower. We will definitely send the information to the technical service for verification. We will also take into account your wishes for breakfast and temperature control to make your stay even more comfortable.We will be glad to see you again!Sincerely, Hotel Kazakhstan!
Suang eng
غرفة قياسية
تم التسجيل الوصول أبريل 2025
الأزواج
19 تقييم
8.0/10
جيد جداً
تم النشر في 15 مايو 2025
فطور رائع مع تشكيلة واسعة من المعجنات والمكسرات والكعك والسلطات والفواكه. مطاعم جيدة قريبة. خدمة التنظيف متقطعة؛ بعض الأيام تكون جيدة، لكن في أيام أخرى ينسون تجديد الماء ومستلزمات النظافة. الأسرّة قديمة ومتداعية وتحتاج إلى استبدال. مفاتيح البطاقات تحتاج إلى إعادة التحقق من صحتها يوميًا، وهو أمر مزعج.
النص الأصليالترجمة بواسطة Google
رد من مكان الإقامة: Dear Guest!Thank you for your review and appreciation of our breakfast — we are pleased to know that you were satisfied with the variety and quality of the dishes. We are also glad that you liked the location of the hotel and the availability of good restaurants nearby.At the same time, we regret that the room service did not always meet your expectations. We will definitely send your comments to the housekeeping service to improve the quality of work. We will also take into account your comments about the condition of the beds and the functioning of the key cards - we apologize for the inconvenience.We hope that you will notice positive changes on your next visit. We will be glad to welcome you again!Sincerely, Hotel Kazakhstan!
مستخدم نزيل
جناح كوين
تم التسجيل الوصول أبريل 2025
العائلات
5 تقييم
10/10
متميز
تم النشر في 12 مايو 2025
5일 동안 숙박 했습니다. 전망과 위치가 최고
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for choosing our hotel and for sharing your impressions. We are very pleased that you were satisfied with the location and the view from the room. We always try to create comfortable conditions for our guests and we will be glad to see you again in Almaty!Sincerely, Hotel Kazakhstan!
Kang Han Jung
غرفة قياسية
تم التسجيل الوصول أبريل 2025
الأزواج
1 تقييم
8.0/10
جيد جداً
تم النشر في 10 مايو 2025
위치가 좋고, 리셉션이 매우 친절하다.
조식이 너무 잘 나옴.
호텔의 레스토랑 중에 건물 옆에 누들스가 음식도 맛있어서 추천
ترجمة
رد من مكان الإقامة: Dear Guest!Thank you for your feedback! We are glad that you liked the location of the hotel, as well as the reception service and the quality of the breakfasts. Our team always tries to provide the best service to make your stay comfortable. We are also glad that you enjoyed the Noodles restaurant, and we will definitely recommend it to other guests.We look forward to your next visit!Sincerely,Hotel Kazakhstan!