Swissotel Hotels in Almaty

The hotel itself is good, fresh, new. You feel like you are abroad, one of the best hotels in Almaty. But the service is a bit greedy, the room is very far from the spa and reception, if I had come with a child, I would have been indignant, but since we were alone, it was ok, the compliment from the hotel was a bit stingy, although I said there was no adhesive tape in the spa or at the reception, it is also very strange that you can’t use the spa after 12 for guests who check out at 12, if our flight is in the evening, all 5 * hotels allow their guests and this is normal, but you have some strange rules, Room service: the food is delicious, affordable prices.