Adventureland Inn

We checked in to our family pool level suite, room 181 on June 23 and checked out on June 26th. I want to include pictures, otherwise there is no way to explain how awful the room truly is. I’m not sure how the hotel is still in business when you guys allow that quality of “suite”. For $350 a night, I expect a clean room at the very LEAST. First of all, upon arrival, the floor was noticeably dirty. I had to “mop” the floors with a wet towel to even consider being able to walk on them with bare feet. I have a 9 month old baby that I couldn’t even put on the floor because of how disgusting they were. The white towels were completely black after I moped the floor with them. ( I have pictures of these towels. ) I also had to grab a vacuum from the hallway and vacuum my own room…. There were crumbs, hair, chips, hair ties, cookies, random trash all over the floor that I had to vacuum up myself before allowing my family to enter the room. Apart from the cleanliness of the room…. The linoleum in the entire room was chipping and coming up everywhere. Especially in the bathroom. There is mold all over the bathroom and the flooring is warped up about an inch in the entire flooring in the bathroom. We had to lay a towel down just to walk in there. The soap dispensers were all empty. Every single one of them in the shower and the sink in the hallway. (They should literally be refilled after every stay). In the living room area there was an entire dresser missing under the Tv. So we had one small dresser for a family of 5. There is usually 2. Not a single ice machine worked in the entire hotel. Not a single one. We had to go to the gas station just to get ice….. unacceptable. And lastly, the trolley not working is so inconvenient and literally the only reason we choose to stay at Adventureland inn. It’s so ridiculous you make your guests walk there when there has always been a trolley. Last year they told us the trolley would be fixed. This year they said they will never have it again. The bar pool not being open most of the time is ridiculous as well. You expect older kids to play in the kiddie area for hours on end while there are toddlers and babies trying to play? The swim up pool didn’t open until 730 each night and when the pool closes at 9 that doesn’t give enough time. All this to say, I am so disappointed in this hotel. It has gone down hill FAST. I just pray and hope that renovations are being planned asap.

The website is a perfect example of false advertising. They removed the waterslides from the west pool which was why we decided to bring our young kids. They were extremely disappointed as were us. Then we realized the West pool sauna had broken jets. We went to the East pool. That sauna was closed but the pool was less crowded so we stayed. Later that evening the west pool was closed due to life guards not showing up. The East pool was very crowded and was a safety issue. Luckily we left before a fight broke out. The arcade was fun but the low ticket prizes we low in number. We will never come here again. The breakfast was good but not $20/person good. It’s just a ripoff.

Worst experience ever. Checked us into the wrong room initially. Booked 17 rooms, only some of our rooms were ready. Was a 2 hour wait for the last room. "family suite" was TINY and not very clean. Pool closed at 9:00 way before anyone was ready to quit for the night. Breakfast was awful. Were required to prepay at front desk before finding out there was only a small buffet which other hotels give you with your room. Got the credit card bill and they had double charged 4 buffets. The buffet closed at 10. By 8:30 they were out of everything and what was left was cold. Tables and floors were dirty with no one in sight trying to clean. The attendant disappeared after our first request for more coffee.