Krishna Palace Hotel - Ambernath

Horrible experience! Do not enter if you're allergic! My last experience was very excellent. I am intolerant to some food due to nickel allergy. Just like last time, I requested the waiter to repeat same dish which is simple rice just tossed with yellow and red bell peppers, mushroom , broccoli and some zucchini with little sprinkling of black pepper and salt wiith drizzle of olive oil. It's really a simple normal dish which any untrained and unexperienced person can cook. First, tgey served rice loaded with capsicum and spring onion. Again waited for 20 -25 minutes and fresh dish of rice came on the table. I saw a slice of baby corn.in it. Then I just put few grains of rice in my mouth and my God, they have used some different oil. My mouth and ears started poring out fumes. My lips, tongue, throat are full of blisters even today. The person who clears the table said it's sunflower oil (which is high in nickel). But my husband said it contains some soya, means they served something Chinese. Thank God I always carry my Biochemic medicine for emergencies otherwise the Hotel itself would have to take me to the hospital for life saving treatment. Such a irresponsible insensitive behaviour! The manager, chef, the waiter no one expressed apologies nor offered cold milk, sugar for burning sensation! The staff just continued their work as nothing happened. Now for next 4-5 days to 2 weeks, I will wait for my recovery and slowly coming back to my low nickel food plan. A big setback! I regret to say no hospitality shown by thosse who are in hospitality business. They serve food what they wish to prepare and not what customer asks for. They even don't care to say No if they don't have the capacity and skill to prepare food. Give training to the staff for not playing with the health of others and exposing them to situations of life and death.

The hotel reception people were pathetic. They didn't even have a room freshener when I complained about the smoking smell. The tv wasn't working and the room wasn't clean.

Staff is good