مستخدم نزيل
28 يونيو 2025
This hotel has a serious problem with the hot water in the shower. I reported the issue to the front desk, and while they sent a technician to fix it, the problem persisted, the next morning, I faced the same cold shower again.
During my stay, I had to take two cold showers despite running the water for over 15 minutes each time. The shower display indicated a temperature of 38 degrees, yet only cold water came out. At checkout, I overheard another guest complaining about the same issue, they even requested a room change.
Additionally, one of the towels in my bathroom was slightly torn, which is not very acceptable for a four-star hotel.
On a positive note, the front desk staff were friendly and helpful, the location was convenient, and the room itself was clean. However, due to the recurring shower problems, I will not be booking this hotel again. I chose it for its proximity to our Amsterdam office, but on my next business trip in July, I’ll be staying elsewhere.
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