Element Amsterdam

位置非常好，是當地人生活的MALL的一部分。樓下就有大超市，很適合買東西回來酒店自己做飯。 有冰箱和廚具。

The breakfast was included in the booking which is really nice! The staff in the reception and restaurant were also hospitable. You can also prepare your meals in the kitchen.

The location is like 10 mins walk to the nearest Tram Station, very far from Amsterdam Central - almost 30 mins in Tram. You will find this Hotel within a mall which is just a simple shopping center. The breakfast is okay perhaps 3.5/5 and the ambiance is suitable for a cold weather of Amsterdam. What I dont like about this hotel is their reception staff, unpleasant and feeling entitled. My room was a King Suite I think and the moment I arrived one of the light bulb is not working. I have to call reception and inform the issue, likewise she said in a very thick accent that they dont have a staff that can work on it and I have to wait until tomorrow. Mind you, it was 430pm on a Friday not a weekend. I was a bit upset with the receptionist who answered the call as no empathy at all. When we ask of directions, another receptionist was very unpleasant like looking down at us and she looked very annoyed while she was giving instructions. I am very upset of the Customer Service of this Hotel.

周邊有商店，酒店帶廚房有早餐

總體上不錯

Nice and clean hotel. Good location and nearby train station as well.