Hotel Exel

Sehr freundliche Bedienung/Very friendly staff. We had made a mess of things and booket our room on the wrong day, but they helped us out and fixed everything, in a very smooyh and professionsal way. We warmly rekommandert the hotrl. The town is also very Nice.

Sono stato solo una notte, ma l'ho trovato accogliente. Le camere spaziose e pulite. Colazione limitata nella scelta ma di buona qualità. Ho anche cenato al ristorante dell'hotel che ho trovato molto buono, con dei piatti ben presentati. Prezzi onesti e allineati alla zona. La cucina del ristorante dell'hotel è aperta fino alle 21:00 (così ci hanno detto in reception), cosa rara in Austria

This is the best hotel in Amstetten. Room was big,clean and comfortable. Nice and accommodating staff at front desk. The only complaint I have is regarding breakfast: Never ready on time at 6.30, but staff drinking tea and getting food in front of guests whom sitting and waiting to many of food items to be presentedso they can start to eat. Lack of speaking english.Some basic knowledge would go long way. Atmosphere (customer service),the older female staff never smile,never greet and the unpleasant screaming at you when you do not understand german is neither helpful or nice. Cleanliness (buffet and tables) This year you have lovely gentelman working at the restaurant; he is at completely different level, real proffesional and exellent in service, Maybe you should let him train rest of the staff?