WorldMark Anaheim

Very convenient for Disney. Clean. Timeshare property. You will be pressured heavily for a presentation.

Wyndham sent an e-mail from a do-not-reply e-mail address "confirming" we had canceled our reservation, they were sorry we couldn't make it! I called the number on the e-mail saying "we didn't cancel." They said "you can't call this number, we can't help you." I said "it's the number on the e-mail." They said "you have to call Vacationshare to discuss it with them." I was like "I have no idea who that is." Turns out Wyndham lets their rental bookings be managed through a third party. They will not take ownership for the third party. I spent literally two hours on hold with Vacationshare before I gave up.

We had reservations for two nights (Jan 5-7) for four adults. Upon arrival, I was told that they overbooked and we did not have a room available there. They gave me a phone number to call to make other arrangements. After spending 45 minutes on the phone with the booking rep, we were offered a two bedroom suite at the Sonesta ES Suites in Anaheim, which was a much nicer property with free breakfast, pool, hot tub, etc. Worldmark knew they were overbooked and should have called/texted/emailed me prior to our arrival so we could have made arrangements sooner. After reading other reviews about similar incidents, I will not book Worldmark again.