Hotel Sparrow

Rooms are not as per pics. Construction work going on. No views from room. Breakfast was okay not so good

5. Hotel Sparrow a. Room size is big enough for 3 people. b. Buffet for breakfast was good. Waiters were serving garam garam food on table as requested. c. Location is good , little away from market , quite quiet. But good only if you have vehicle at your service. d. Hotel quality is No where near to 4 star hotel. e. Basic expectation from a 4 start hotel is housekeeping. It was almost nonexistent. Facilities like daily room cleaning even bathroom wasn’t cleaned even after multiple reminders. We told them at least 5 times to clean the bathroom. It was very slippery. f. Water bottles - not provided until asked twice! Again part of nonexistent housekeeping. g. Furniture is not up to the mark. Tables in the rooms were loose. h. Doors were defective too. We were given 2 rooms connected because we are family friends. Rooms are good sized but connecting doors were working only on one side, that too with forceful close push. i. Bathroom door wasn’t closing without big force and big sound disturbing at night. j. Bath water was almost dirty and yellow. When called reception about the same, answer was it’s like that only. k. Because there was construction going around, there was lots of dust at the reception. l. The garden shown outside in pictures on MMT - no where it matches with actual. It was all dry may be because of construction.

Elegant design combined with its top amenities, made for a truly relaxing and enjoyable experience.

Had a good stay. Apart from food and room tariffs bit on higher side, evrything else is good. Rooms are very good.

The staff were great. The receptionists were very helpful and guides us about Valleys in Pahalgam.

Very bad experience there is construction going on we can’t sleep at all lift off not value for money