"Hotel Bergidyll was a delightful experience. Stayed for 5 nights for a solo snowboard trip as a first timer in Andermatt The main service is phenomenal. From the moment you arrived you are assisted to your room. Room services and cleaning is exceptional. Shampoo bottle in my room was empty so it was replaced right away and the housekeeper kept apologising with a smile. Breakfast service You’re greeted with a smile straight away by the Blonde latina wait staff (forgot her name). She will ask for your coffee preference. Then the next day I have a sore throat probably from skiing and catching a cold, once she heard my voice she asked me if I was okay and offered to make me a ginger and honey tea which blew my mind as this is a well above service. Such empathy and care towards guest that you rarely see nowadays in any hospitality accommodation, even the expensive 5 star hotels. Dinner I ordered the carbonara and soup of the day. Pasta was beautifully cooked and made authentic with the egg, guanciale and cheese. Room I would say room is adequate enough for 1-2 person. Just missing a TV. But other than that, you get everything you need in a hotel amenity Location Great spot I would say. 5 minutes walk from Andermatt train station and close walking distance to the main Gûtsch Gondola express Hotel lobby has a cozy Swiss Chalet vibe that you can sit down, drink some coffee or beer. Overall I would say what made the stay exceptional is the above and beyond hospitality from the front staff and the location as well makes it convenient. Would definitely come back again"

"أحببنا البقاء هنا. كان الموظفون مذهلة. كانوا ودية ومفيدة ورغبة واضحة في التأكد من تلبية احتياجاتنا. كانت الملكية نظيفة ، مصممة بعناية وموقع رائع. بقينا هنا مع أطفالنا وكان الإعداد صحيحاً."

"الخدمة كانت ممتازة و الموظفين لطفاء و قريب جدا من محظة snowboarding و narrow town كذلك، الفطور كان متنوع و لذيذ ، و كذلك شاي و قهوة yoga و ينتهي حتى الساعة 11 ، و قضينا صباح واحد بسعادة !! كانت الإقامة لمدة 5 أيام و كانت موفقة ، باستثناء غلاء القيمة ～"

"It's a small hotel without an elevator. If you have large luggage, you may need to think twice because you will have to carry it upstairs by yourself. The breakfast is quite rich with a wide variety of options."

"عظيم في كل مكان"

"Very nice little hotel typical of the Swiss Alps. The rooms are nicely appointed. There is a small office space and a bench seat along the window. It's not very comfortable but when you put the pillows on it, it's great. The bathroom is spacious. Quite simple but good breakfast."

"معدات رائعة و نظيفة جدا موقع ممتاز لزيارته لمهرجان القمة العالي"

"We travelled to Andermatt in March 2024. The River House is a very European, small hotel. Based in a 300 year old farmhouse, it not your typical hotel and visitors , particularly American visitors, should know this. The rooms have no TV's, microwaves or mini-fridges. The ceilings are low and the showers are small. But the place is very clean and unique. The beds are very comfy. A great European breakfast is served each morning of your stay. The food in the restaurant/bar attached to the hotel is delicious! Kevin and Sarah, the owners, are great hosts and run a top notch establishment. The property is centrally located in the middle of the village and it is less than a 10 minute walk to two the ski areas that at either end of the town. We would definitely return to this hotel in the future."

"موقع رائع وموظفون ودودون جدا "