Serela Waringin by Kagum Hotels

Absolutely the worste hotel experience. Filthy in every which way possible. Cockroaches in my bed, toilet - everywhere. Carpet was beyond cleaning. Paid for a King size bed on level 3, was given a queen size bed on level 5. Breakfast was ok if you eat just rice - no eggs, and had to ask for milk for coffee. No communication fay 2 of stay, breakfast again very simple, again not what I paid for. Reception never bothered to let guests know that a wedding had hijacked the resturant. Resturant not open during the day or night, Bar was shut entire time albeit advertised. Complained but fell of deaf ears... absolute disgrace ! Reported to Trip.com and received parial refund as hotel and sales manager didn' or wouldn't answer their phones. I will never again use this place attempting to call themselves a hotel. Check out the photo's, absolutley no excuse ....

Lokasi nya strategis, untuk kebersihan bisa ditingkatkan lagi agar pengunjung nyaman.. Kamar Delux ada yg ac nya ngga dingin, untuk kamar twin nya hairdryer nya ngga nyala

Suka sama lokasinya. Dekat ke Paskal hypersquare bisa jalan kaki. Butuh apa2 tinggal turun ada indomaret dan alfamart. Buat harga segitu ok sih.

1.Kamar bau apek 2.Kebersihan 0 3.Sarapan tidak bisa dimakan Saya book 2 malam, di malam pertama saya jdnya cari hotel lain dan hanguskan kamar ini.

Mantap

Pro : Ac dingin, bed pake king koil, enak tidurnya Cons : Pesen beberapa kamar pas libur lebaran, pas tengah malem airnya mati, pagi baru nyala, airnya jadi kotor dan air panas ga nyala, hair dryer ga nyala cmn jadi pajangan aja, di kamar tembok pojok lembab, ada rontokan cat dinding yg mengelupas, berasa lembabnya