Garabit Hotel

Great location, helpful staff, but outdated interior although must have been a great place back in the day.

C'est une très belle expérience que nous avons eue en descendant au Garabit Hôtel, à l'entrée des gorges de la Truyère et face au magnifique viaduc d'Eiffel. De cet hôtel, qui a un passé formidable, nous avons pleinement apprécié la prestation que nous a offerte son équipe d'aujourd'hui : un accueil chaleureux, une attention de tous les instants, des échanges cordiaux ... Chambre et literie impeccables et d'une propreté parfaite. Restauration de qualité. Et, en outre, du balcon de notre chambre à la salle à manger, une vue imprenable sur le viaduc.

Hotel From Hell!!! Disgusting and shame I cannot upload the video I have. When I arrived the Garabit Hotel no one was at the hotel except a cleaner delivering bed linen. Gave her the booking numbers to be told the hotel was unable to provide a room of the type booked, a triple room. The hotel also was undergoing extensive refurbishment which meant that there where live electricity wires everywhere in reception with no bar or restaurant available as advertised on ***********. Everywhere was filthy and dusty. I have photographic evidence of the state of the hotel as well as a long video of the hotel and consider it to be dangerous to even allow people to stay in it. The advert did not show anything like this. A few other people arrived after us to check in but also walked away due to the condition the hotel was in. Tried to get in touch with *********** but just an answer phone message so sent them an email immediately outlining the state of the hotel I had travelled quite a distance to stay at the hotel and then to find the hotel could not provide the services I booked very annoying, so I had to rebook another hotel about 2 hours drive from this hotel. Out of all the hotels I have stayed in it was quite frankly the hotel from hell although the location is very nice it has really put me off booking again with *********** In my personal view the hotel should never have been listed as there could potentially be a serious accident involving a guest whilst the renovation is ongoing. Still having an ongoing fight to get our money back!! I think *********** should be ashamed of themselves advertising this as a hotel.