Name: Angsana Bintan
Address: Bintan, Indonesia
Rating: 8.6

China

Zhuhai

Malaysia

Southwest Penang Island

Indonesia

Bintan

Thailand

Phuket

Xi'an

Vietnam

Loc Vinh

Rooms: big sized room with a comfy bed. Nice little balcony to sit and chill but was facing the construction site. Sound proofing got 95% of the noise but not all. Recommend having a TV subscription service (Tencent etc)  as the hotel does not provide this on their tvs

Location: Close to Chimelong but far from everything else. Delivery services and rideshare is a must.

Service: excellent service all round from front desk (Thanks Cici), housekeeping, kids activity staff, guest buggy team.

Overall good luxury hotel with lots of stuff for kids.

We were so lucky to have met Queena , who was very helpful n friendly and efficient.
She upgraded us to a duplex with our own pool facing the sea , our first ever.
We were all so happy n excited to stay in that room.
The Shadow Bar was very nice with a super night view of the sea n harbour.
She also helped us with a small problem in the gym and also called a taxi for us when we had trouble getting one after checking out.
A very beautiful resort for couples n family.
Highly recommended n will surely come again.
Appreciate it , Queena.

The hotel is located in Teluk Bahang, furthest away from Batu Ferringhi Beach, offering excellent privacy and a peaceful environment. The room was spacious, clean, and comfortable, and the two swimming pools were great for relaxing. Although the beach area is small, it was still pleasant, and the breakfast variety was acceptable. However, the hospitality could be improved. I arrived at 1:30 PM and was informed that the room was not yet ready, and the receptionist would call once it was. Unfortunately, when I returned after 2:30 PM, the receptionist was missing, and I later found out that the room had already been ready for some time. Additionally, no welcome drink was offered upon arrival or during check-in. Overall, while the stay was comfortable and the facilities were good, the service experience was disappointing.

We had a comfortable stay as a family of four, including our two adult children. One highlight was the excellent service provided by the staff – truly commendable. While the property is pleasant, it could benefit from an overall ambience upgrade if it aims to compete with the top resorts in the market. From what we experienced, Bintan resorts generally offer a self-contained stay, with most activities and dining limited to the property itself, unlike other destinations in Southeast Asia where there’s more to explore outside. Overall, it was a good experience, and we would strongly recommend this property to others.

Angsana

Columbus

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