Hanting Hotels in Suzhou

The store is relatively new, and the ladies at the front desk are very enthusiastic and will take the initiative to say hello. The lobby is neat and clean. The family room booked is a small suite with two bathrooms. The accessories are relatively modern. I haven’t stayed at Hanting for a long time, and I was not disappointed with my choice this time. Hanting has always kept pace with the times, and I can trust the old chain.

I have stayed at this hotel three or four times on business trips before, and I am very satisfied, but this time I really feel too bad. The minimum temperature was 5 degrees above zero tonight. I returned to the hotel at night. The air conditioner was set at 26 degrees and it was blowing for two hours. The indoor temperature kept showing 22 degrees, but I felt that it was 10 degrees and it was freezing to death. Call the front desk to ask if the air conditioner is broken The front desk said that because most customers today report heat to them, they changed the air conditioner from hot air to cold air I said where did you show it? Notify all customers? The front desk said no, because there was a customer response, so we took into account the customer's feelings, from hot air to cold air. I said, do you have a document regulation for adjusting the indoor air conditioner to blow cold or hot air according to the outdoor temperature, or according to customer feedback? The front desk said no, the customer reported the heat, and we adjusted the cold wind. I said that I will now report that the air conditioner is cold, please adjust the hot air back The front desk said that the minority obeys the majority. ? ? ? ? ? So I asked her how many more? The front desk said five or six. I asked her which of the five or six are? Are you still living now? Can you coordinate? Because they reported that the air conditioner was hot at 24 or 5 degrees at noon, and they don’t necessarily feel that the air conditioner is hot now, because now it’s seven or eight degrees. The front desk said it was not good. ? ? ? Say give me a quilt. ? ? ? ? Say to change me to a sunny room. ? ? ? ? ? I said that if the hotel insists on air conditioning cold air, then I can't stand this living environment at all now, and I don't want to change the hotel. Please coordinate a heater for me. I don't turn on the air conditioner anymore. Otherwise, I will call 12315 to complain now, I have a cold, tomorrow aggravated I will go to the hospital, please bear my medical expenses. Anyway, reply to me and ask the leader for feedback Then it took ten minutes to say that the leader agreed to change the hot air, let me wait for half an hour Then ten minutes later, a service staff knocked on the door and sent me a radiator. I asked if I could turn on the air conditioner at night? The service staff said I was a service staff, I don't know. I said you guys would get the heat back in the evening? The service staff said I was a service staff, I don't know. Well, I understand that they still stick to the cold wind and can't turn on the air conditioner at night. Anyway, I will never live in the future, this toss If there is customer feedback in the middle of the night, change to cold air, then I turn on the air conditioner and freeze. I guess I think I am not in good health. It is sunny. How can I blame the hotel?

The experience of staying at this Hanting hotel for the first time is very good! First of all, the service is impressive, the front desk staff is warm, the check-in efficiency is very high, and they also take the initiative to ask if they need help with luggage. The check-out was also very smooth, the service was thoughtful and meticulous, giving people a feeling of being at home. The hygiene is even more impeccable. The room is very clean. The sheets, quilt covers and towels are white and tidy. The bathroom has no smell, which makes people feel at ease. In terms of facilities, the room is fully equipped, air conditioning, TV, hot water bottles, etc. are all available, especially the mattress is very comfortable and sleeps very well. The hot water comes out quickly and steadily, and the quality of toiletries is also good. In terms of environment, the surrounding area of the hotel is very quiet, there is no noisy sound, and the rest is very good at night. Although it is located in the suburbs, the transportation is convenient. There is a bus stop nearby and it is very convenient to travel. The decoration of the hotel lobby is simple and atmospheric, giving people a warm feeling. Overall, Hanting Hotel has performed very well in terms of service, health, facilities and environment, and the price is very high. It is a very satisfying stay experience! Will choose here next time!

Facilities: good Hygiene: Good, sunny room, clean and no smell Environment: It's very close to Wanda. It's good to go to the supermarket and have snacks. The Chongqing noodles and large wontons in this Wanda store are pretty good. Service: Full marks 💯

The room is very clean and the price is affordable. The location is very good. In the gathering, the service is intimate. Free parking. The hotel projection screen is not very good. I hope that the TV and mobile phone WiFi can use a WiFi.

Service attitude is very good, the room is clean, staff service attitude