Knossos Royal

五星級，離機場25公里，打車45歐。海邊，環境不錯，很乾凈，服務也很好。基礎設施一般，跟國內的五星級沒法比😅

The hotel covers a very large area with lots of steps and paths to explore. All are very clean and beautifully landscaped. Pool and bar areas are very clean and welcoming. Lovely supermarket selling Cretean gifts as well as necessities. Hair salon, clothes shop as well as handmade gift shop all add to the experience. Our room was close to pool and main reception, so easy access. Pools are salt water but are beautifully clean with salt water giving extra buoyancy. Strict pool opening times were not adhered to, so you could go to breakfast and swim when ready not wait until lifeguard appears. Music played when pool "open" but they do stick to same few songs on repeat so gets a bit repetitive after a few days. Restaurants were all lovely with helpful friendly staff. Italian was our favourite the then greek with its sharing dishes. The Mediterranean restaurant was good but limited choice unless you paid for your choice at full price. The beach restaurant was amazing for lunch thanks to Tatiana and team, by far friendliest set even moving us as table lost it's shade. House wine really good as was beer, lots of choice of cocktails in the bar. Used the spa which was spotless and Katerina was amazing with my treatment. Shower was lovely. We had late flight and were recommended to use spa showers to change before flight. These were messy broken and full of bugs. Would have preferred to use the pool showers as they were clean and you could stand under the water. Entertainment in the bar was enjoyable only tried amphitheatre twice and although enjoyable the actual content was not brilliant but everyone was dancing so not bad. Guest relations were brilliant assisting with a trip to Konossos Palace and giving advice not sure of gentleman's name but he was brilliant. We even got to witness a beach wedding. Lovely romantic set up. We loved our week at Konossos Royal, you do not need to leave if you don't want to.

Vacanza meravigliosa, un ringraziamento speciale al team Francorosso: Jacopo, Camilla e Sofia che hanno reso la nostra vacanza indimenticabile grazie alla loro professionalità, allegria, gentilezza e disponibilità! Grazie di cuore ragazzi!

Siamo rimasti un po’ delusi dalla struttura, datata e démodé, che mostra decisamente la sue età. Le foto di Alpitour mostrano dei dettagli accattivanti e poi quando arrivi ci resti un pochino male. La spiaggia è veramente deludente, con pochi ombrelloni e rocce sporgenti vicine alla riva, che non permettono di fare belle nuotate. Infatti siamo stati sempre in piscina o addirittura siamo usciti dal villaggio per cercare spiagge migliori. Abbiamo apprezzato invece il ristorante, con menù vario e cibo ottimo 👌🏻 Super gentile (quasi) tutto il personale, un complimento speciale a Maria del Kafeino, a Giorgios del Pool Bar e Salvatore, il fotografo della struttura. La pulizia della camera è stata eccellente e le cameriere sono state sempre molto premurose nel cambiare la biancheria. Molto carina la piscina con lo scivolo.

The hotel is very nice. Very nice view, very clean surroundings, very accomodating staffs, cheerful and friendly. We enjoyed our stay there and definitely we will come back again.

Consistently delivers excellent service with a positive attitude and strong teamwork. They handle guest interactions professionally, maintain hygiene standards, and adapt well during busy periods. A dependable team member who contributes positively to the overall guest experience. Will recommend to our family and friends.