مستخدم نزيل
8 أبريل 2025
WORST STAY OF MY LIFE!!!!!
1) There is constant music playing at the property throughout the day, starting from 8 am in the morning till 10 pm at night. Even after repeated requests of turning down the volume or switching it off, the staff did not listen. I had severe headache because of the music. So if you want to relax in silence and peace, this is absolutely not the place to be.
2) The staff is very rude and non-cooperative. Any of the concerns I had were countered with one excuse or another. Can you turn down the volume of the music? No it's hotel policy. Why is the not not cleaned even after 6 hours have passed since I made the request. Room gets cleaned after 2 pm. Etc Etc. They were not receptive towards requests and suggestions and behaved very strangely.
3) Pathetic service. I had to remind and follow up multiple times to get what I ordered. They were super late with even a small thing like room cleaning.
4) Unclean and very average rooms. The bedsheets, towels, doormats, napkins etc were all having a strange smell and had spots on them. Seemed like they didn't wash them. The room smelled terribly.
Overall, the worst stay I have ever had in any hotel. If you want to enjoy for vacation, please do not stay here. They try to gain good reviews by giving free milkshakes, etc. I DO NOT RECOMMEND THIS HOTEL TO ANYONE COMING TO GOA FOR A STAY.
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