مستخدم نزيل
17 يونيو 2025
We had the most wonderful experience at The Westin Goa while celebrating my husband’s and daughter’s birthdays over a special weekend — and the entire team went above and beyond to make it truly unforgettable. A heartfelt thank you to Bhawana from Guest Relations for her warmth, attention to detail, and incredible hospitality. She made us feel genuinely cared for throughout our stay. Yash at the Front Desk was equally amazing — always helpful, courteous, and ready with a smile. A very special mention to the Lost Prevention Team, who helped me recover a lost gold ring — something extremely precious to me. Their swift and sincere efforts meant the world. Also, huge appreciation for Chaitali from the Family Room Team, who took such good care of our kids and kept them joyfully engaged — giving us time to relax while knowing they were in safe hands. What truly stood out is that we never heard a “no” from anyone at the hotel. Every single request — big or small — was met with a “Sure, we’ll take care of it”, “It will be handled”, or “Consider it done.” That kind of positivity and assurance made our experience stress-free and full of joy. Everyone at the hotel — even those whose names we didn’t get a chance to note — deserves a 10/10 for their hospitality. The staff across the restaurants, housekeeping, and service teams were exceptional in every interaction. And of course — the food! From the delightful breakfasts to the lavish dinner buffets, every meal was fresh, flavorful, and served with so much variety. We looked forward to every bite! We left with full hearts, happy memories, and immense gratitude. Thank you, Westin Goa — we can’t wait to return!
ترجمة