Homewood Suites by Hilton Ankeny

For this being a newer hotel, our room was not great. The thermostat was not working well. It was set at 66° and was 74-75° in the room and felt hot. When I brought this to the attention of hotel staff was made to feel like I didn't know how to operate a thermostat. The following day they had maintenance reset the thermostat and change the batteries. This was done when we were not in the room and when we got back and saw the note that maintenance had been here we also noticed what looked like blood on the thermostat and the wall around it. Dishwasher not working and when I asked a housekeeper about it she finally got it to run after lots of trying. Once running, it was leaking water all over the floor. The faucet in the kitchen area is very loose and wobbly and when I brought that to the attention of the housekeeper was told they have not had maintenance for a month. There also wasn't any dishwasher tabs in the room and had to ask for those. Typically when we stay in a room with a dishwasher the tabs are already in the room. Nothing about this stay has been easy or convenient. We were supposed to stay in this hotel again next weekend when in town again and have canceled and booked elsewhere.

The place was nice. It was so amazing to have a place to relax and enjoy the night.

Easy to get to, very clean!