Residence Inn Ann Arbor North

環境：好 服務：好 衞生：好 設施：好 一切都滿意

設施服務，餐飲衞生都非常好

東西忘在房間打了N次電話讓人打掃檢查，檢查了一天也沒給我回復。晚上再聯繫到酒店説什麼都沒看到，太差😠

設施：很好，比較新 衞生：比較好 環境：環境好，離歇根大學近 服務：西式早餐

Friendly, attentive front desk. Unfortunately, there is no safe in the room, so I had to use the front desk a lot. The mattress is quite firm. The window opens, but it is too hard to reach it because of the desk blocking it. The kitchenette is reasonably well equipped. The room was clean. The bathroom/sink area was poorly designed: there is no towel rack by the sink, which is separated by a door from the shower/toilet. The shower enclosure uses a sliding glass door, but it is poorly designed, leaking water on the floor. Furthermore, that door had a misaligned latch and strike plate, so it could not latch closed. The (bath) sink drains somewhat slowly. The fridge buzzes briefly throughout the day and night. The ventilation works well but is a bit tricky to understand. Air does not circulate from other rooms, which is good. The wifi was good. I could hear noisy neighbors through the walls (but they were quiet at night).

The bed at least comfortable and there is full kitchen. However service was lacking. We asked in the app for extra pillows etc the day before we arrived and nothing was there. They rectified but required us to call a few times before anyone picked up. Their shower water pressure in our room was almost non existence. Our shower was kind of miserable as water was a like a light trickle. We were in room 219. We got in at 11pm and leaving the next day. The coffee maker inside the water part was dirty. I had to clean it first to use. Overall sloppy hotel stay. Do not recommend.