Esperanza Hotel

Des avions passent toutes les quatre heures et l’hôtel n’ai pas insonorisé beaucoup de bruits dommages car le personnel est très sympathique

Hôtel confortable repas correct les employés sont serviables Par contre le boss a élevé la voix contre les employés devant nous il a même donné un coup de pied dans une chaise Quel dommage d’avoir un boss qui ne sait pas se contrôler devant les clients En résumé l’hôtel est bien placé et le Club de plage est bien Les excursions achetées à l’hôtel étaient à la hauteur de la description faite par la dame du bureau d’accueil Serveurs cuisiniers manager sont des gens professionnels Vous ne serez pas déçus qualité prix au rendez-vous !!

Very mediocre hotel and service, broken shower, water pouringbon the floor ofvthe toilet, misleading pictures as if ITV’s on the shore, no room to store the luggage

Thank you Esperanza hotel Lovely little hotel, very friendly people and willing to go the extra mile. Room was cleaned on a daily basis. Nice little pool that I did not use as the beach is a 5 minute walk (Lara Beach). Little supermarket right opposite. Aircon in the room worked well, nice little fridge. Bathroom slightly small. Breakfast buffet ok but the same every day. I am a frequent traveller and would definitely recommend, value for money. Very friendly staff

All round very good. Glass of wine pretty expensive though.

Awful. Having paid for Early Check-in, we were told upon arrival that there were no rooms available and we would have to check-in to a nearby hotel and pay an additional 50€ for this. We found out the following day from a different member of staff (a lady who had the best English and also seemed like the friendliest person) that there were empty rooms. We checked into a room and then found that the toilet didn't flush. Also, the fusebox was sparking with electricity whenever we put the key card in the reader - so we got moved. The bathrooms are tiny. Really tiny. To sit on the toilet, you have to sit more sideways than forwards. The shower portion of the bathroom is just about big enough. There are 12 sunbeds around the pool to service approximately 30 rooms. The staff were unwilling to help when they were told that there had been items on a sunbed for 4 hours but no sign of any people (who had actually gone to the beach). On multiple occasions, we received "fresh bedsheets" with small stains on them. The maids also frequently left rubbish in the room and often did not provide the correct amount of towels. They also advertise being a beach hotel and, while they do have some kind of private arrangement on the beach (which closes at 6pm - so no romantic walks on the beach in the sunset), the hotel itself is actually a 7-8 minute walk. In the time we were there, we also saw others having issues with the hotel staff - most of which seemed to go unresolved and the staff incredibly unwilling to help. I don't think I can recommend avoiding this hotel any more to be honest...