Cap d'Antibes Beach Hotel

I have never written a review on Tripadvisor having not actually stayed at the hotel. In fact I have never written any review, which perhaps expresses my feelings about this hotel. Three weeks ago I booked a room for two nights as a pre university trip with my daughter. On the same day I emailed the hotel to ask if they could reserve tables at both restaurants and space at the beach club. Two weeks went by in silence, by which time even microsoft outlook was reminding me there had been no reply! I finally get an impersonal email from the reception confirming neither restaurant reservations but informing me that on one of our days at the hotel the entire beach facilities would be closed due to a private event and unavailable to guests. The name of this hotel has ‘beach’ in it - why else would I book it? I have within the last 20 minutes asked to cancel and for a full refund. I do not at all take issue with the fact the hotel has private events, but to neither reply to my emails, or fail to let me know about a lack of beach until three days before my arrival is unforgivable. I would advise anyone to give this hotel a miss and instead stay at the Hotel du Couvent in Old Nice - I’m arriving there tonight but the service and level of attention they have already exhibited before my arrival is in stark contrast to this hotel.

We went twice to the beach club in the same week. The place is beautiful and clean. The restaurant is amazing - all the dishes we ordered were very tasty. But the service was extremely slow. Beach service was nice. But the lifeguard kept telling me he wouldn’t watch my children by the pool because it was not his responsibility. Most of my kids know how to swim and one was wearing a vest. I checked on them every few minutes but he insisted they couldn’t stay in the pool and that’s the reason why I didn’t go back. If the beach club is going to charge Cannes prices at least hire a decent lifeguard who is not making you run away. The pool is oily and dirty no filtration system. Stand up shower drain is always clogged. I wouldn’t go back. Too expensive.

A remarkable getaway! Top notch service, wonderful food, and superior room comfort. We walked in town, took advantage of the hotel’s electric bikes, and hiked the magnificent coastline. The hotel’s private beach is serene and staff are superb.