وود سبرينج سويتس رالي أبيكس

設施 衞生好

I wouldn’t stay here. My husband & I ck’d into room & found a large dead roach. It’s the south, so figured the hotel was being proactive & continually spraying. Upon returning from dinner, found several smaller ones, mostly in the bathroom. Eshhhh!! Also, NO ice machine. Not even a broken one.

Overbooked hotel left out in the cold Booked room on site with hotel overbooked and no place to stay very unsafe staff did not even apologize

No room at the Inn Booked and paid for a room Friday morning. Arrived Friday night around midnight. No front desk person to be, only a phone number to call. When that person came in, they informed me that no rooms were available, as the empty rooms had not been cleaned due to housekeeping issues. They refunded my payment, fine. I was stuck trying to find a room in the Triangle area at midnight, on a Friday night, on graduation weekend. Terrible stuff, thank you.

The most disturbing incident occurred on the morning of April 7th, when I was abruptly awakened by a fire alarm at 5:30 AM. In the confusion and fear, I attempted to reach the after-hours number posted on the front desk door, but no one answered despite my repeated attempts. I was left with anxiety and uncertainty, not knowing the cause of the alarm or whether it was safe to remain in the building. When I attempted to ask for help, I encountered a man claiming to be the after-hours attendant, who was dismissive of my concerns. He insisted I reenter the building without providing any clear information about the fire’s origin, which made me feel unsafe and uneasy. Additionally, upon leaving the building, I encountered several roaches in the elevator, one of which I nearly stepped on. This was both disgusting and alarming. I immediately became concerned about the possibility of transferring pests to my belongings. I attempted to inform the front desk, but the area was closed at 8:30 AM. I was left with no choice but to leave my luggage outside to prevent contamination. When I arrived home and unpacked on April 9th, I discovered a roach had emerged from my luggage. This experience has left me deeply disturbed.

THEY KEEP STEALING MY MONEY This place was horrible as soon as we walked in! Everything looked dirty and outdated. We immediately went back to the front to cancel the stay and the receptionist told me that they “don’t do refunds” and that “no further action is required on my end and I should receive my money back in a couple of days”. That never happened so I disputed the charge. Two months later, they reversed my dispute a day before my college graduation! I tried calling several times and no one is picking up! They WILL be dealt with!