Grand TheoNi Boutique Hotel & Spa

If you enjoy being overcharged, ignored, and sleeping in a dirty, outdated room — this is your paradise. Booked this place for a night before catching the ferry, hoping for something decent. What we got was a place stuck in the 80s (and not in a charming, retro way). We paid €190 per night while others booked on the spot for less than €90 for the exact same room. When we asked about it, the so-called manager acted like we were invisible — pure arrogance paired with zero professionalism. The rooms were embarrassing, the bathroom barely usable, and as for breakfast… let’s just say I wasn’t expecting fine dining, but finding a dead fly cooked into an egg was a bit much, even for Greece’s most rustic spots. A hotel like this damages the image of Greek hospitality. Would never, ever return — and neither should you.

Avoid this hotel at all costs — the worst hotel experience I’ve ever had. On June 21st, we stayed for one night at Grand Theoni Hotel in Vasiliki, Lefkada. I had booked 3 rooms a week in advance via email (2 family rooms and 1 double), priced at €190 per night with breakfast, as we were catching the ferry to Kefalonia the next morning. The shock came when a family of our friends, who arrived without a reservation, were offered the same type of room for less than €90 without breakfast. Such a huge price difference for the same room, in the same conditions, felt like a complete rip-off. But that was only the beginning. The hotel itself is the worst I’ve ever stayed in — extremely old, dirty, run-down, with zero basic standards. The staff at reception were powerless to handle any complaint, and when the so-called manager appeared, she behaved in the most arrogant, rude, and unprofessional way I’ve ever seen in the hospitality business. She didn’t even turn her head to acknowledge us while speaking in her language and walking away. Later, when I insisted on speaking to her (not even knowing at first she was the manager), she dismissively justified the lower price as “the last room.” And her final words were simply: “You can leave if you don’t like it.” At that point, I had already paid 50% by bank transfer — or else, believe me, I would have left immediately. When we got to the room, it hadn’t even been prepared. The sofa bed for the children was still closed and without sheets. When I asked at reception, the same receptionist ran upstairs to throw a wrinkled sheet over it because, as she said herself, “I’m alone, there’s no staff.” The room and bathroom conditions were disgusting — unhygienic, outdated, and absolutely not worth even a third of what we paid. And the cherry on top: at breakfast, which we had to grab quickly before the ferry, my 11-year-old son found a dead fly stuck to his fried egg — clearly cooked together with it, as it was embedded like a decoration. I genuinely love Greece and have traveled extensively, but this is the only hotel experience that truly disgusted me. I honestly recommend everyone to stay away from this place. No service, no hygiene, no professionalism, no hospitality — and an absolute disgrace to Greek tourism. Stay away.

Best hotel in Lefkada I love the staff! They were amazing to us!

This was a fairly last minute booking for us just for one night but we were disappointed. Our room had a double bed and then on a mezzanine level it had another double bed which is fine however the wall fixings for the staircase leading up to the mezzanine level were loose & it felt a bit precarious We requested a cot for our 10mo which was fine. The photos make the hotel look far more luxurious than it actually was. It had a tiny little pool with no sunbeds. Staff were friendly however!

The hotel was not quick to respond. Driving to hotel was very difficult. It would have been helpful to have been given the parking lot directions as this would have saved us the traffic and chaos. Elevator was very slow due to electricity issues. When i say slow i mean from one floor to the next it took 3 minutes. We questioned whether the sheets were changed. The location is right there shopping, restaurants, bars. The front desk was very helpful. The hotel itself however was not worth the cost.

Great hotel