George P
15 أكتوبر 2024
As everyone else we read the reviews about here and found both negative and positive experiences that i can both agree on. The hotel staff are great, some more than others but all go out their way to help you, especially the cleaning staff which work all day and night. Positives of the hotel - ✅ Very clean - rooms, reception, bar, pool. ✅ Good surrounding area full of local bars, restaurants and shops ✅ Rooms were good size ✅ Entertainment staff always working hard trying to get everyone involved ✅ Great local area, called Jimmy Hills, which is full of bars with a main stage in the middle where live musicals play. ✅Beautiful coves and beaches located very close ✅ Aquapark is a great addition to the hotel ✅ Great sized pools - although are absolutely freezing However we did find quite a few negatives, ❌ Food was always cold, and flies are sometimes all over however ✅ great food at the joint on attraction of the hotel, the aquapark, where food is made by order so was always warm and fresh. ❌ Beds were absolutely rock solid ❌ Not a lot of space to put clothes, there was a wardrobe but no draws or anything for essentials to place ❌ The drinks menu is actually quite poor for all inclusive, this is the first hotel where all drinks on the menu aren't included in all inclusive, there was only a small selection of drinks included in all inclusive and everything else you have to pay for. ❌Unfortunately, our room was right next to the main pipe, which we could hear all night, I understand this wont be the case for everyone but will if your rooms 307 ❌ Tourist tax was quite high compared to other holidays we have been on this year I would say the hotel is placed correctly at a 4 star, although there is many improvements that could easily be made. I would aim the holiday at families with younger children as they are very accommodating and aimed at this. We had a great time but unfortunately wouldn't go back.
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