مستخدم نزيل
24 يوليو 2025
Tired place. The management company has bought 3 hotels & encorporated them into one larger complex. However, they have chosen not to carry out any upgrades or renovations, which are desperately needed! This is at best a 2* Hotel currently, but could be so much more! Jet2 Photos are very misleading - be warned. They show newly painted areas, rooms & decked areas around the larger pool (now covered with horendous fake grass which is boiling!). The rooms are dated, very dated! There are staff & equipments white sheds dotted about, which need removing & central areas between what used to be the old separate hotels are needing renovating. Food is average, but queues at breakfast were unacceptable...we did tell managers! The area is very quiet - mostly hotels & residential, no cafes, bars, etc & lacking spuermarket choices. Buses were superb & a visit to Ciutadella is a must. The coves & bays are beautiful. Staff do their best at the hotel & are very frinedly, but Reception staff could do much better. We asked to move room as we were really disappointed with what we were offered, compared to advertised photos(!)...and we were promised a call back by Iris - it never happened. Weather was superb & hot, hot! A week was enough here, we had a good time as a family, but we would not return here unfortunatley.
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