Princess Hotel

The positives: mostly friendly staff, great pool, great location, comfy bed, clean room, good air-con. The Negatives: we had the tiniest balcony, seriously so small it was impractical; rooms are tired and in desperate need of a refurb, shower was over bath with bath having coat of paint (peeling) and shower head having to be hand-held to use. Bar was hit and miss, so first night arrival drink, barman tells us he's leaving and goes on to moan and groan about how poorly he'd been treated. Unprofessional and unwanted, and TBH, we didn't care about his problems. Served flat beer to my wife and barman joked about it coming out that way today, which is because he was too lazy to change gas, another occasion I had to add two glasses of half-poured beer together to make the pint I'd asked for. On last day barman asked me if I knew how to make a certain cocktail, whilst him and his mate were frantically Googling in front of the customer who had asked for it. Nobody but nobody uses the bar or restaurant in the evening, which makes the place soulless and unwelcoming.

We love the Princess hotel in kefalonia and have visited 5 times now because we love Costa Costa beach and facilities. This year the Princess has decorated the rooms and improved the breakfast.All of the staff are super friendly and we are certainly returning soon.We really miss the lovely people at the hotel.I am the worst dancer but even I learnt the Greek style at their regular Tuesday dance night whenTasos showed what an amazing dancer he is.He is a great barman who makes good cocktails with great care.We recommend the Princess for its locality opposite the wonderful Costa Costa beach.It is also within 10 minutes from the airport and on the main Lassi stretch.

Excellent property and staff and perfect location for beach and walking in lassi! We will be back :)