مراجعاتأوتل لو ريليه دو بوست أرليس سنتر هيستوريك

رد من مكان الإقامة: Dear Susan, Thank you for taking the time to share your thoughts with us. We are sorry to read that your stay did not meet your expectations and that you left with a negative impression. While we do not have a traditional hotel lobby, our reception area is integrated into a communal living space, designed in a rustic Provençal style with wood finishes, intended to create a warm and family-like atmosphere. We understand that this aesthetic may not suit everyone's preferences, and we regret if it did not resonate with you. Regarding the room, our photos and descriptions are shared with the aim of being transparent, and we are sorry to hear that it did not reflect what you had envisioned. We appreciate your feedback and will review how we can continue to ensure clarity for our guests during the booking process. While our manager was not present at that particular time, our team is always on hand throughout the day and committed to assisting our guests with care and attention. We regret that this was not the impression you were left with. We are truly sorry that your experience fell short of the welcoming and peaceful atmosphere we strive to create, and we hope that you will consider staying with us again so we can offer you a more enjoyable visit. Warm regards, The Hotel Team

رد من مكان الإقامة: Dear Kenneth,Thank you so much for your wonderful review. We’re delighted that you enjoyed our central location : being right in the heart of Arles makes it easy to experience the city’s charm at every corner. It’s a pleasure to know that our team’s warm welcome and the comfort of your room helped make your getaway so enjoyable.We would be truly happy to welcome you again whenever you return to Arles.Warm regards,

رد من مكان الإقامة: Dear James,Thank you for your lovely feedback. The location in the old town, surrounded by pedestrian lanes, makes it ideal for discovering Arles on foot, and we’re glad you also appreciated the warm welcome of our team.We would be delighted to host you again on a future visit.Warm regards,

رد من مكان الإقامة: Dear Edward,Thank you very much for your feedback. We’re pleased to know that our setting allowed you to fully enjoy your stay and explore the city with ease.It would be a real pleasure to welcome you back on a future visit to Arles.Warm regards.

رد من مكان الإقامة: Dear Kathy,Thank you for your wonderful feedback. We’re delighted that the beauty of our hotel and the kindness of our team made your stay memorable. We note your remark about the elevator — our historic building has its charm, and our staff would be glad to help with luggage at any time.We truly look forward to welcoming you back soon.Warm regards,

رد من مكان الإقامة: Dear Sandy,Thank you for sharing your experience. We are glad you enjoyed our convenient location, so close to shops, restaurants, and the historic charm of the city.We hope to welcome you back for another enjoyable stay soon.The hotel team

رد من مكان الإقامة: Dear Ralisa, We are delighted that you appreciated our central location, the historic charm of our building, and the thoughtful touches in your room. Your comfort is our priority, and we are pleased to hear that you had an enjoyable stay. It would be a pleasure to welcome you again on your next visit to La Rochelle. Best regards, The Hotel Team

رد من مكان الإقامة: Dear Andrew,Thank you so much for your kind words! We’re delighted to hear you enjoyed your room and the warm welcome from our team.It means a lot to know you’d choose to stay with us again—we look forward to welcoming you back to Arles soon!Warm regards,The Team at Le Relais de Poste