Holiday Inn Arlington at Ballston

Disappointing Experience – Unhelpful Staff and Poor Service The staff at this hotel were generally unhelpful. Whenever I asked for assistance, the common response was, “We don’t know, you can ask the relevant person, or try to do by yourself” which is unacceptable in the hospitality industry. There was little to no effort to actually solve my concerns. Another major inconvenience was the door key cards, they constantly needed to be reactivated every few hours, which was frustrating and disruptive. On a positive note, they did help me with an umbrella when needed, but overall, the experience fell short of expectations. I would not choose to stay here again.

Front desk is friendly and helpful to allow us to leave our luggage stored for free till our room is ready to check-in. Room is well kept and clean, however furnitures a bit old but still acceptable for us. Need to bring own bedroom slippers for all hotels in USA. Location to downtown just took Lyft which is not too expensive in Washington D.C.

酒店後面就是住宅區很安靜，附近土耳其烤肉和日料，印度菜等都好吃，離地鐵近，地鐵直接去國會大廈那邊就行，房間乾淨。