Quality Inn Near Seattle Premium Outlets

The place needs some major tune-ups -- furniture looks shopworn. Terrible shower. Crummy towels. Receptionist acted like she would have preferred to be elsewhere. Nothing of interest nearby. In short, stay somewhere else!

March 19,2023 - $320 cash was stolen out of my room by an employee while I was at breakfast downstairs. They reviewed video which showed an employee entering and leaving the room. General manager, Jaskaran Natt, was contacted by manager Brenda and stated he would be at the hotel in 20 minutes to write me a check. He never came. I told them I needed to get on the road. Brenda had front desk give me $195 in cash and said $125 would be sent via Apple Pay. They never sent it. After numerous unanswered calls, texts and emails I gave up. Instead, they gave the employee/thief my cell number and where I was from. He wanted to meet and talk to me! Very unprofessional and poor customer service.