مراجعاتSuper 8 by Wyndham Arlington Near at&T Stadium

رد من مكان الإقامة: Hello Jamie,Thank you for taking the time to complete the post stay survey regarding your recent stay with us. First and foremost, please take my sincerest apology for the less than satisfactory experience you had. We are under new management and currently undergoing renovations to fix problems that you described. We always try to provide the best service to our guest and on this occasion, we didn’t exceed our basic expectation. We do provide Do Not Disturb signs to all our guest who want privacy, as our housekeeping staff does service rooms daily. I have spoken with our maintenance team to fix the faucet and outlets. I hope that you can forgive the inconvenience and not let it stop you from staying with us in the future. Again, I apologize for the less than pleasant experience and would like to offer you a discount towards your next stay with us. If you have any questions or concerns, please don't hesitate to contact us. Thank you, Super 8 GM

رد من مكان الإقامة: Hello Jose,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Arlington Near AT&T Stadium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and we hope that your next stay with us will better meet our standards of excellence.Thank you, Super 8 Staff

رد من مكان الإقامة: Hello Kellan,Thank you for taking the time to complete the post stay survey. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. I am glad to hear that any issues you had, we were able to resolve them. Thank you again for sharing your experience, and we look forward to serving you in the future.Thanks,Super 8 Staff

رد من مكان الإقامة: Hello Melanie, Thank y0u for taking the time to complete the post stay survey regarding your recent stay with us. I do apologize for the inconvenience of the items that you mentioned did not work properly. I have alerted maintenance to address those issues immediately. We are a non-smoking property, and I apologize for the smell that you encountered. I have retrained my housekeeping staff on how to properly handle rooms with those issues. While we maintain our standards of providing exceptional service, it sounds like we missed a few marks on this occasion. We are under new management and renovations, and we are working hard to correct issues like this. I encourage you to consider giving us another chance if you are in the area again. Thanks, GM

رد من مكان الإقامة: Dear Teresa,I want to first start by saying I am sincerely sorry for your less than pleasant experience you had during your stay. This is not an accurate display of how we operate here at Super 8 Arlington. I am definitely going to speak with my staff and retrain them on how to properly handle situations like this. We pride ourselves in being able to provide guests with a comfortable room at an affordable price and it sounds like we missed the mark on this occasion and I again I offer my apologies. I will be reaching out to you personally to resolve this unsatisfactory experience.Thank youSuper 8 Management Team

رد من مكان الإقامة: Hello April,Thank you for taking the time to complete this post stay survey. We are under new management and renovations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Thanks,Your Super 8 Team

رد من مكان الإقامة: I am sorry you had this experience. The hotel is secure with onpremise cameras and 24/7 monitoring. We are unde rnew management and our hotel is fully operational.

رد من مكان الإقامة: We are under new management starting Jan 2025. I am sorry you had a bad experience. We have renovated hotel and are making major improvements to improve our guest experience.