Hotel Molendal

Lovingly restored old hotel with warm, welcoming staff. Wonderful breakfast. If you don’t mind the stairs, the top floor of the hotel has great views. Pretty part of town, yet close to public transport and the historic centre too.

Het buitenaanzicht van het hotel Molendal is een plaatje. Bij binnenkomst werden zeer welkom geheten door de dame achter de receptie, ik voelde me zeer gewenst. Vol verwondering aanschouwde ik de begaande vloer welke warmte en een luxe huiselijke sfeer uitstraalde. Onze kamer was op de bovenste 4 verdieping, helaas was er geen lift. Eenmaal bovengekomen betraden we onze kamer, en vol bewondering deden wij een ronde. De kamer straalde zoals het hele hotel Molendal een luxe huislijke sfeer uit. Qua hygiëne krijgt de gehele accommodatie van mij een cijfer 10. Mijn complimenten voor de staff je voelt je gewenst zijn zeer vriendelijk en voeren Hospitality op het hoogste niveau uit. Parkeerplaatsen ( betaald ) zijn er ruimschoots en op loopafstand aanwezig. Het centrum van Arnhem is op 5 min van het hotel Molendal. Het verblijf in hotel Molendal krijgt van mij een cijfer 10 + TheJff Jansen Eyken Sluyters.

Das Hotel bietet eine kleine Zeitreise. Hier ist bis ins Detail alles wie vor ca. 100 Jahren. Unser Zimmer war sehr sauber und gemütlich. Das Frühstück war mit viel Liebe zubereitet und im Wintergarten war es eine Freude, dies einzunehmen. Das einzige Mank ist die Treppe, die bis in den 3.Stock reicht. Für Gäste mit einer körperlichen Einschränkung nur bedingt zu empfehlen.

The service at Hotel Molendal was highly unsatisfactory. We were sold something different from what we received, and the actual experience did not justify the price of 142€ per night. The presence of ongoing construction work right outside our window, undisclosed until check-in, significantly impacted our privacy and peace. In the morning, we were unpleasantly awakened at 8 am by the noise of construction work and the workers' radio, further diminishing our peace and privacy. The worker's direct view into our room added to the overall discomfort (see photos). The crucial information about the construction work, which affected our comfort, was hidden in an automated booking confirmation email sent in Dutch, a language we couldn't understand as non-locals. Despite our efforts to express dissatisfaction and request a discount, both directly with the property and through *********** customer service, the property refused to compensate us for the inconveniences faced. 142€ is a substantial amount, making our planned vacation at Hotel Molendal a rare and special occasion for us. The rooms, advertised as luxurious and comfortable, failed to deliver the expected relaxing and beautiful experience. This experience not only marked the worst customer service I've encountered in years but also ironically stands as the most expensive stay I've ever booked. For a property in this price class, prioritizing customer satisfaction should be paramount. Instead, we left feeling cheated, ripped off, and profoundly disappointed. I cannot recommend this property and advise those seeking a pleasant experience to choose an alternative.

Äußerlich ansprechendes Hotel mit stilvoller Einrichtung. Fußläufig zum Stadtzentrum. Leider hellhörig zu den Nachbarzimmern und wegen der alten Fenster mit deutlich wahrnehmbaren Straßengeräuschen. Das "Luxus"-DZ im 2. Stock war überraschend klein, die Zimmer im Dachgeschoss sind offenbar noch kleiner. Frühstück in kleinem Wintergarten mit nur 45 Minuten Zeitfenster, was im Urlaub etwas knapp bemessen ist.

This hotel was just so lovely, from the time we arrived we were made to feel so welcome and comfortable. The rooms are spacious and very clean, with all the facilities you would need, mini bar, fridge, tea and coffee making facilities, bathroom products. The hotel itself dates back to early 1900's but the decor and detail are still fresh today and beautifully preserved. It is within walking distance to the central train station, bus station and town centre and all the lovely restaurants. The breakfast is continental but with lots of choice and plenty of it. On the few occasions we had to leave early they made a packed breakfast for us which always included a lovely hand written note. I cannot praise the staff and this hotel enough and would certainly visit again. Special mention to Brent who went above and beyond for us, he just brightened up our day whenever we saw him.