مستخدم نزيل
19 يوليو 2025
It would be one of the worst hotel in Goa. Not maintained at all. Pathetic is not the word to describe the experience. I had booked 2 suite rooms for 4 adults and 1 infant which were in very bad condition. The room was smelly. Bedsheets and pillow covers were dirty and yellowish. I had called up the hotel a day before check in but still the rooms were not ready inspite of me checking into the hotel at 5pm. They made us change the room as the Television and Flush in the toilet was not working in one of the suite rooms. The second suite room had bathroom chocked up and left with no other option to change and had to accommodate in the same. The air conditioning was not working properly. You will be shocked after seeing the pictures of the room. The booking given to me by 1 of the best websites currently was with dinner and breakfast included however upon check in was been informed that the restaurant was not functional. At dinner time the manger informed that the food will be ordered from outside through parcel and provided in room and the options were 1 item in Vegetable, Roti if needed, 1 bowl of Dal, 1 plate of rice and 2 Gulab Jamun for each room which I had to take as no other option and when the food arrived the cherry on the cake was the manager forgot to order the rice and when asked he told us that it will take another half an hour to 45 mins for the rice to arrive. For the morning breakfast you get only bread omlette, bread toast with butter and jam and 1 bowl of poha for each room. There was no point in complaining or arguing with the manager for not providing buffet dinner or breakfast as he would have redirected to contact the website through which the booking was made. For the amount of money spend it is totally worthless and waste. Horrible experience for a huge amount of money.
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