Felix Hotels - Country Resort Parco Degli Ulivi

Staff was the friendliest I've met, BUT MAJOR ISSUES with Felix policies. 1. False advertisement: No AC !! No Jacuzzi! No room service! No microwaves! I'm told the outdoor Ac units are off because locals don't like it, but I paid for a room with AC, and it's hot. The jacuzzi is advertised in the guest guidebook, and it's called a hot tub on travel site ads, but in reality it's a kid pool with no heat. 2. This wasn't advertised at all, but Meal times are too strict, 8:30-9:30 breakfast, 1:30-2:30 lunch, 8pm dinner BY RESERVATION ONLY. If your schedule doesn't permit eating at those times, you're out of luck-- you STARVE. I understand Italy has specific mealtimes and siesta from 3pm-7pm, BUT YOU ARE IN THE HOSPITALITY/TOURISM industry! People traveling need to be able to eat during normal business hours / banking hours, especially with no microwaves or room in the fridge for groceries. Most of the staff was willing to accommodate, but one supervisor in the restaurant was especially rude, told other staff not to talk to us because staff was not Sardinian, rude to us when taking our food order, rude about arrive 5 minutes before breakfast closed, told us it was too late to start eating off the buffet. Callouts for great service: Vanessa, Adrian, Alicie, Giancarlo, Barbara, Antonio at the restaurant were AWESOMELY HELPFUL. Ludi and Cesca? (Two French ladies) were AWESOME at reception, advising us, helping us book boat rides & various local things to do, maps, etc. Gardeners too

Sehr schöne Anlage, wie ein Park. Super gepflegt. Zimmer etwas klein, aber sehr schön, immer sauber und mit tollem Bergblick. Auch der Pool-Bereich top. Restaurant-Essen 1a. Das Personal war rundherum sehr freundlich und zuvorkommend! Wir haben uns total wohl gefühlt.

Ambience, food, room, comfort and most of all the staff - all excellent. A superb hotel. I recommend dining in the hotel restaurant at least once - absolutely superb, 5 star quality

Beautiful property and great service. Loved the pool!

Very quite resort with a beautiful pool and wakable areas surrounded by olive trees, aromatic flowers and other vegetation. The lady at the reception was very kind and provided us with valuable information about restaurants and places to visit in the surrounding areas, she offered us to take umbrella for the sun while we were visiting the beaches, she helped us to make reservation at the hotel's restaurant which by the way is very good and gave us a home made fruit preserve as a souvenir when we left. Thanks

bel hôtel hôtel dans un cadre très joli, au calme, vue magnifique, belle piscine. Le personnel très à l'écoute. nous a permis d'arriver avant l'heure et de profiter de la piscine après le check out en attendant l'avion. met à disposition des serviettes pour la plage et des parasols laissés par les autres clients. quelques points un peu vieillots, les douches, les luminaires extérieurs et les peintures des plafonds de salle d'eau.