Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Hotel was amazing!! Great place to stay! The rooms are always clean and the staff is great! I would consider this hotel while in the area at any time of the year! I would for sure stay here again and will recommend it to anyone looking for a place to stay in Asheville!

Stayed a few times this summer for a college softball showcase. Every stay brought a positive experience with great people in a great environment. I would consider this hotel while in the area at any time of the year!

We are placed here by a tournament director, and every time the staff is so accommodating. The rooms are very clean and the breakfast is hot!

Hotel was amazing!! Very clean and everyone was so nice. Asheville is a great place to visit. Bed was so comfortable. Loved this Hotel

Great place to stay! Clean rooms, hot breakfast, and friendly staff. Will be back! Always enjoy my time when I stay here.

Recently had to book here for our son’s baseball tournament for youth World Series/Athletx. It was considered stay and play. Just walking in the doors, you were hit with a moldy musty smell. The room was even worse. We spent one second in it. After further inspection, we questioned front desk about the huge hole in the wall in laundry area and were told they would cover it. This is not secure and safe!!!! Cover it with what!!!!The front door to lobby had exposed wires. There was a lady mopping floor at front but I did not smell any kind of cleaner or disinfectant. This place would need more than bleach to smell remotely clean . Anyone could walk into construction area and in through the laundry room. The manager Marcus was not very helpful with my friend who spoke up first. Saying that they would only charge us one night. Then also stated to her that a hole in the wall of laundry was a deal breaker? Are you kidding me! After listening to him be rude and snarky to her, I was in no mood to deal with bs,At that point we knew we needed a new place to stay and were forced to relocate and eat the cost of one night. It was a long drive and the start of our trip. There was five families that cancelled due to same issues. They did nothing to make this right! And I will be calling corporate as well to further complain. This is not how you run a business. I was also told that the management said they made things right with us. No you did NOT!!!