The Old Alma

Hands down the worst hotel I’ve stayed in since ages. Totally run down, poor hospitality is an understatement.

Unser Zimmer und das Badezimmer waren sehr sauber. Obwohl das Zimmer zur Straße hin lag, war es in der Nacht nicht zu laut. Wir erhielten ein gutes englisches Frühstück am Morgen. Das B&B liegt nah am Bahnhof Chilham. Zum schönen Ortskern läuft man ca. 10 Minuten.

Pleasant stay at the Old Alma Had a very pleasant stay, staff very friendly. Room was very clean and the bed very comfortable. A delicious full breakfast was served. Need to ring the bell to gain entry upon arrival as there is no reception desk.

Great one night stay Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.

Pets friendly, owner is welcoming, parking facility is very convenient.

I have never stayed in a worse place in my life! It is hard to find anything that l could compliment! They keep dangerous dogs who attacked our two small terriers on 2 occasions over a 1 night stay! The room was horrid, the shower didn’t work, there was neither air conditioning nor a fan to help with the overpowering heat of the day! The room faced out directly onto a main road with traffic passing constantly. Therefore, with no other option we had to keep the window open for ventilation and had no sleep whatsoever. The room was very small with not even space for a chair to sit on. The toilet would not flush! Mr MacNamara the owner was an extremely obtuse character who appeared to be indifferent to the fact that his dogs were out of control. He also tried to charge us £ 60 for allowing our dogs to stay, which he quickly reduced to £40 when my wife protested! Having had the utter temerity to complain about this sham of a place, our room key suddenly disappeared! How could that happen when we had at no point taken it with us?? Of course he then charged us an extra £70 for a replacement. Breakfast was a joke! I have had better at transport cafés. He certainly knows how to charge for abysmal service. Take my advice and look through the litany of other reviews before you book. It may well save you big problems.