The Little Nell

Very rude bartender inside Ajax tavern My wife & friend ordered a glass of wine, from Colin - inside bar - glasses had lipstick on it & she nicely pointed it out. His reply, “well that’s the lip stain you women wear, it was washed thru the glass washer machine “ totally unacceptable, !! she asked for a new glass & begrudgingly, he gave her one We’ve witnessed this too much this season w the bartenders & their entitled rudeness We realize they get very busy & are very patient (unlike other guests) but to be so rude is not the service you expect to receive a little Nell hotel outlet She asked for her cc & Colin stated he didn’t have it - not the policy - which is true After looking incessantly for it , she asked again & yes!! He had kept it - again NO apology!!

Excellent service, friendly staff. I’ll definitely stay there again!

Outstanding from room to service, everything was beyond great

Luxury in Aspen We loved The Little Nell and cannot wait to return. This is a small boutique hotel with understated elegant and exceptional service! Thank you Joe and the team for making this a memorable trip!

Perfect mountainside location.

I really can’t say enough good things about The Little Nell. It is simply put, a gorgeous, extremely comfortable and welcoming high-end hotel, sparing no expense to make one’s stay as perfect as possible. From the moment we arrived, we were greeted by name and treated like royalty by the professional and well-trained staff. Our room was perfect — a good size and well designed and furnished, lots of plugs for devices, a lot of hooks for hanging wet clothes, very comfortable bed with really nice linens, fire place, usable balcony, big tub and a separate walk-in shower, huge bath towels, heated floors, and complimentary snacks and soft-drinks. The fitness center is very nicely done, not huge but more than sufficient for a good workout, and clean and well taken care of. There is a modest size outdoor swimming pool and a jacuzzi. The library near the spa is worth a visit, just to enjoy the decor. As noted above, service is impeccable. The location adjacent to the gondola and ski lift is an obvious plus (though we visited in the summer, so the ski-in and out aspect of the hotel was not a factor for us), though note that the noise from the gondola is audible at the pool all day and was audible in our room when we had the balcony door open. Our mountain-facing room was extremely quiet at night; I am a noise sensitive sleeper and this is always a plus for me. The fabulous Rio Grande Trail is a short distance from the hotel and great for running and biking. All in all, it was very difficult to leave after three fabulous days at the Nell. This is a first rate hotel.