مستخدم نزيل
15 مارس 2023
So we had planned a Goa trip on Holi vacations for three nights and we were 4 couples with 6 kids and 5 helps. We were confused between W hotel and Grand Hyatt, where we had stayed earlier on multiple occassions but then some agent suggested that we can look for this maravilha and we went by his suggestion and booked for three nights but it was the worst decision to stay in such a pathetic property with poorest of services. We vacated after first night only and went on to stay at Grand Hyatt for rest of the nights. To start with, there was no water to drink, no one to cater to our basic needs. We had ordered for breakfast in the night only for next morning but to our surprise, they said that there was some miscommunication and there is no breakfast. With so many kids with us, we had no option other than to order from swiggy on vacation. These people will tell you that they have so many cuisines to order from, but that is a scam. They dont even serve you water or milk or coffee and for everything they will tell you, you can order from some nearby restaurant. Pool was full of mosquitoes and not maintained at all. Staff was very lethargic and untrained Tip: Do not stay in this property and make a fool of yourself. Before booking, they will make you feel like heaven and once you are there, you will feel like hell In case, you want to know more, please reach out to me at mangla.robin@gmail.com
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