مراجعاتNaumi Auckland Airport Hotel

رد من مكان الإقامة: Dear GuestBest greetings, I would like to take this opportunity to introduce myself, this is David Zhu who is the Front Office Manager at Naumi Hotel Auckland Airport. Thank you for staying with us and for providing us with your feedback and such a great rating. We are delighted to know that we were able to meet your expectations and create a memorable experience. Please let us know if anything else we can do to make your next stay more accommodating, we are always here to assist.We hope to be welcoming you back in the future.RegardsDavid ZhuFront Office Manager

رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that you appreciated the design of the hotel and its convenient location near the airport. However, we sincerely apologize for the issues you encountered regarding the shower setup and cleanliness. The safety and comfort of our guests are of utmost importance, and we will address the concerns regarding the slipperiness of the shower and the presence of insects in the bed. Our housekeeping team will also be reminded to ensure the highest standards of cleanliness are maintained.We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.Kind regards,David ZhuFront Office Manager

رد من مكان الإقامة: Dear Guest Thank you for sharing your feedback with us! We’re glad to hear that you found our hotel to be a great, affordable choice and enjoyed the convenience of the shuttle service to the airport. We're also pleased you appreciated the timely service and 24-hour availability.I’m sorry to hear you had difficulty finding the yellow shuttle bus when arriving at the airport. We understand how frustrating that can be, and we’ll make sure to provide clearer signage and instructions to help guests find it more easily. Your input helps us improve the experience for future guests, so thank you for bringing it to our attention.We hope to welcome you back again soon and that we can make your next stay even more seamless!Warm regards,David ZhuFront Office Manager

رد من مكان الإقامة: Dear Guest Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property. Most Importantly, we greatly appreciate your compliments on our hotel facilities and in room amenities, also, your recognition to our team members and the services they had delivered to you during the stay.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager

رد من مكان الإقامة: Dear Guest Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property. Most Importantly, we greatly appreciate your compliments on our hotel facilities and in room amenities, also, your recognition to our team members and the services they had delivered to you during the stay.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager

رد من مكان الإقامة: Dear GuestThank you for staying with us and for providing us with your feedback and such a great rating. We are delighted to know that we were able to meet your expectations and create a memorable experience. We hope to be welcoming you back in the future.RegardsDavid ZhuFront Office Manager

رد من مكان الإقامة: Dear Guest Best greetings from David Zhu, who is the Front Office Manager at Naumi Hotel Auckland Airport. Thank you for staying with us and for providing us with your feedback and such a great rating. We are delighted to know that we were able to meet your expectations and create a memorable experience. However, we have learnt that your comment about the delay of both rice and desert being delivered during your meal, I apologize for the frustration it may have brought to you this time. Your comments have been forwarded to related department for regular service review purpose. Please kindly let us know if anything else we can do to make your next stay more accommodating and enjoyable, we are always here to assist. We hope to be welcoming you back in the future. Regards David Zhu Front Office Manager

رد من مكان الإقامة: Dear Guest Best greetings from David Zhu, who is the Front Office Manager at Naumi Hotel Auckland Airport. Thank you for staying with us and for providing us with your feedback and such a great rating. We are delighted to know that we were able to meet your expectations and create a memorable experience. However, we have learnt that your comment about our room size was smaller than your expectation, we apologize for the disappointment this time.Please kindly let us know if anything else we can do to make your next stay more accommodating and enjoyable, we are always here to assist. We hope to be welcoming you back in the future.RegardsDavid ZhuFront Office Manager

رد من مكان الإقامة: Dear GuestBest greetings from David Zhu, who is the Front Office Manager at Naumi Hotel Auckland Airport. Thank you for staying with us and for providing us with your feedback and such a great rating. We are delighted to know that we were able to meet your expectations and create a memorable experience. Please kindly let us know if anything else we can do to make your next stay more accommodating and enjoyable, we are always here to assist. We hope to be welcoming you back in the future.RegardsDavid ZhuFront Office Manager

رد من مكان الإقامة: Dear GuestThank you for choosing Naumi to stay this time. We are glad you enjoyed your stay with us, your feedback on our hotel facilities and convenient location is highly appreciated. Please kindly let us know if anything else we can do to make your next stay more accommodating, we are always here to assist. We are looking forward to seeing you again soon.Kind RegardsDavid ZhuFront Office Manager

رد من مكان الإقامة: Dear DanBy way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager

رد من مكان الإقامة: Dear Guest By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager