Parkside Hotel & Apartments

Parkside Hotel & Apartments Reviews

Parkside Hotel & Apartments

100 Greys Avenue, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView Hotel Details
Parkside Hotel & Apartments
Parkside Hotel & ApartmentsParkside Hotel & ApartmentsParkside Hotel & Apartments
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Guest Reviews of Parkside Hotel & Apartments

8.7/10
Very Good
54 review
Verified reviews
Location8.7
Amenities8.7
Service8.6
Cleanliness8.9
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All reviews(54)
Positive reviews(52)
Reviews with photos/video(6)
Awesome stay(17)
Awesome rooms(17)
Clean and tidy(11)
Awesome amenities(10)
Friendly staff(10)
Located downtown(5)
Negative reviews(2)
Guest User
Deluxe Family Room
Stayed in Mar 2025
Family
5 review
5.5/10
Posted on Apr 16, 2025
Air conditioning in our room has broken, and we found that out after checking in. Called the reception to see if whether there are other options for us. The receptionist said the AC system in the hotel has broken down since end Feb and that the information is shown on its website and all of its partner booking platforms do not have AC in the amenities list. There is nothing they can do about the situation and our options are to switch on the fan and open the window. My suggestion is if the hotel’s AC has broken, Trip.com should announce it in the property details as hotel rooms are pretty stuffy without AC. The worst experience with this hotel was not having AC though, it’s the defensiveness of its staff. Basically the receptionist told me this is the way things are, and cut my line off abruptly. Haven’t had such bad service at a hotel for a long time. Another thing is the hotel toilet’s interior is dated and isn’t clean. Will not recommend this hotel until it has improved.
Response from Property: Kia Ora,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning and the lack of communication. We understand how important comfort is, especially during your stay. We take your concerns seriously and will address the issues you mentioned with both our staff and the maintenance team to ensure improvements are made.Your comments are valuable, and we appreciate you bringing them to our attention. We hope to have the opportunity to offer you a better experience in the future.Warm Regards,Manish G | Acting Front Office Manager
Guest User
Deluxe Family Room
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on May 4, 2025
Nice room with huge beds. Walking distance to the city centre and to "K road".
Response from Property: Kia Ora,Thank you for your positive feedback and ratings. We're glad you enjoyed the spacious room and our central location near the city Centre and K Road.Warm Regards,Manish G | Acting Front Office Manager
Tai Yuen
Deluxe Spa Room
Stayed in Jan 2025
Couples
9 review
8.5/10
Very Good
Posted on Apr 6, 2025
The location is closed to all attractions. The hotel was clean and the service was adequate.
Response from Property: Kia Ora Tai,Thank you for your feedback. We're glad you enjoyed our convenient location and found the hotel clean. We appreciate your comments on the service and will work to make further improvements.Warm Regards,Manish G | Acting Front Office Manager
Guest User
Deluxe King Studio
Stayed in Apr 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 11, 2025
Nice clean room in good location
Response from Property: Kia Ora,Thank you for your perfect ratings and kind comments. We're delighted you enjoyed the cleanliness, location, and overall experience with us.Warm Regards,Manish G | Acting Front Office Manager
*FER*
Deluxe Family Room
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 21, 2024
Very nice place, we enjoyed our stay. Not very far from the sky tower ( by walk maybe 10-15 mins ), restaurants, shops, etc
Response from Property: Kia Ora,Thank you for your great review! We’re so glad you enjoyed your stay and found the location convenient for exploring the area. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
Guest User
Deluxe King Studio
Stayed in Mar 2025
Solo travelers
67 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Nice, convenient to Downtown
Response from Property: Kia Ora,Thank you for your outstanding feedback. We're pleased to hear you enjoyed our convenient location and the overall experience. We look forward to welcoming you back.Warm Regards,Manish G | Acting Front Office Manager
Nelson Ying Fai
Deluxe Spa Room
Stayed in Dec 2023
Family
7 review
7.0/10
Posted on Feb 5, 2024
Hotel is good but the Asian female receptionist not helpful, I am not happy to her.
Response from Property: Kia Ora Nelson,Thank you for your feedback. We’re glad you enjoyed the hotel but sorry to hear about your experience with the receptionist. We take customer service seriously and will address your concerns with the team. We hope to provide a better experience for you next time.Warm Regards,Vikash Kumar - Front Office Manager
Ryan Doire
Deluxe Spa Room
Stayed in Jun 2023
Couples
8 review
8.5/10
Very Good
Posted on Jul 6, 2023
Great location to the centre of Auckland. Really nice hotel/apartment with kitchen utilities. Unfortunately our microwave function didn’t work on our microwave over which was slightly inconvenient. Room was good and spacious. Hotel felt a bit dull once you left the reception area, felt like a project had been started and giving up half way. Would stay again.
Response from Property: Kia Ora Ryan Doire,Thank you for your feedback! We're glad to hear you enjoyed the spacious room and the location. We apologize for the issue with the microwave and will look into it. We appreciate your comments about the hotel’s atmosphere and will take them into consideration. We’d love to welcome you back again soon!Warm Regards,Vikash Kumar - Front Office Manager
Hahoang
Deluxe Family Room
Stayed in Feb 2023
Travel with friends
7 review
10.0/10
Outstanding
Posted on Mar 19, 2023
Great location, within walking distance to center. The room has 2 king size beds and washing & drying machine. Would recommend
Response from Property: Kia Ora Hahoang,Thank you for your kind review! We're so glad you enjoyed the location, spacious room, and amenities like the washing and drying machine. We appreciate your recommendation and hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
A
Deluxe Family Room
Stayed in Dec 2022
Solo travelers
38 review
6.0/10
Posted on Jan 20, 2023
It was good location and clean hotel. Service was also good. A bit expensive but Auckland doesn't have many options to stay. Overall, it was a pleasant stay.
Response from Property: Kia Ora A,Thank you for your feedback! We’re glad you enjoyed the location, cleanliness, and service. We understand the price can be a consideration, and we’re happy to hear you had an overall pleasant stay. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
Haseeb Ullah
Deluxe Spa Room
Stayed in Sep 2023
Solo travelers
1 review
10.0/10
Outstanding
Posted on Oct 29, 2023
Good and excellent hotel
Response from Property: Kia Ora Haseeb,Thank you for your kind words! We're so glad you were happy with our service. We hope to welcome you back soon!Warm Regards, Vikash Kumar - Front Office Manager
Guest User
Deluxe Spa Room
Stayed in Jun 2022
Other
6 review
8.0/10
Very Good
Posted on Aug 8, 2022
If you want quiter location within CBD. Off the main Street but close to centre.
Response from Property: Kia Ora,Thank you for your feedback! We're glad you appreciated the quieter location while still being close to the center of the CBD. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
KimJustin
Deluxe King Studio
Stayed in Jul 2022
Travel with friends
1 review
10.0/10
Outstanding
Posted on Sep 18, 2022
Room was clean and service was great. Convenient location.
Response from Property: Kia Ora KimJustin,Thank you for your feedback! We're glad you enjoyed the location, cleanliness, and service. We understand that pricing can be a consideration, and we appreciate your understanding. We hope to welcome you back for another pleasant stay!Warm Regards,Vikash Kumar - Front Office Manager
Guest User
Deluxe Spa Room
Stayed in Apr 2022
Solo travelers
1 review
8.0/10
Very Good
Posted on Jun 5, 2022
Love this place, close to the city and awesome size rooms
Response from Property: Kia Ora,Thank you for your great review! We're so glad you loved the location and the spacious rooms. We look forward to welcoming you back soon!Warm Regards,Vikash Kumar - Front Office Manager
Anonymous User
Deluxe Family Room
Stayed in Feb 2025
Family
17 review
10.0/10
Outstanding
Posted on Apr 25, 2025
The hotel rooms are clean and comfortable, with all the necessary facilities, making them very suitable for vacation and leisure. Standing on the balcony, you can enjoy the scenery and see the Sky Tower.
Original TextTranslated by Google
Response from Property: Kia Ora,Thank you for your wonderful feedback. We're thrilled to hear you found comfort and convenience in our rooms—perfect for unwinding during your vacation. It’s great to know the view of the Sky Tower from your balcony added a special touch to your stay.Warm Regards,Manish G | Acting Front Office Manager