Marsden Viaduct Hotel

Very good stay enjoyed our stay... Just think they should have better system for car park service... But everything worked out fine... Thank U we will differnattly be back to stay again...

Très bien

Lovely room. Very comfortable and clean except for bathroom floor and peripheral dust in bathroom - a hasty clean perhaps after a long vacancy perhaps? Parking, available on phone enquiry, no longer available on arrival, except expensive valet parking courtesy of Sofitel. Downstairs cafe, advertised as available for coffee and light breakfast was closed for ANZAC Day with no prior warning given. Restaurant which was advertised as having a set menu alternative was only open for full or partial buffet breakfast. Swim and spa facilities advertised as available are only for Sofitel guests. Room not serviced or stock replenished on second day - phoned to request more milk on return in the evening, and it took 40 minutes to arrive. Car requested in advance for 6.00 pm was forgotten and came up late at 6.20 pm. Not a problem in itself but disappointing given the other issues. Also no air conditioning currently until early May, which we were warned about; efficient fan was provided. I suspect our room was upgraded to compensate. It would have been nice to leave the door to the balcony open for cool air, but as we were placed on the roadside, it was too noisy to do so. We were also sent an email ahead of our stay, with offers for us to pay for a room upgrade, including an additional $19 for the superior room we had booked! We did not opt to do so.

The young woman who was at reception on Saturday afternoon was very friendly and very helpful.

No signage of the hotel, no reception or concierge nowhere to park, no communication regarding where to park or how to find reception. GPS took us to Sofitel and our room was within this hotel under the Marsden name.

找起來有點麻煩，和喜來登在一個入口，整體還是很舒服的，在港口附近，步行可達港口。附近有超市，相比港口更安靜