Staybridge Suites Augusta

1/5 just now on Google The hotel itself is amazing me and my 5 children were displaced because of hurricane Helena and was given the option to stay at this location worse choice ever because the service we received was nonexistent we have been here for a week now and haven’t received any room service and when my fifteen year old daughter asked for some tissue paper she was told that we were needy I guess because I was asking for supplies to clean my room myself. Today we walked to a pool to go swimming and as we arrived stopped by the ice machine and we all got water the owner called gema and told them he wanted us to leave because I had on a bathing suite mind you he also came and asked me what room we were in and never said anything to me about it I was told that this hotel haven’t had this many African Americans stay here and I can definitely feel the prejudice with the stress of everything that is going on already it’s giving me emotional anxiety and distress I wouldn’t wish this on anyone else

I canceled my reservation at the hotel. I did not stay

Great Hotel The stay was great! The room was spacious and very comfy! Its in a great area with alot of restaurants to choose from and we will stay again