Hampton Inn and Suites Augusta/Washington Road I-20

In town for the Masters and as a HH member, found this hotel. The hotel is well maintained and looks/feels modern. The amenities are good. The room was very comfortable. The staff was very friendly and made the stay great. I am not sure if it was just because it was tournament week, but everyone really seemed to care about providing great service. Very close to ANGC. Definitely would stay here again if availability is not an issue.

My husband and I stayed here in the beginning of February! Odies checked us in and he was on top of it and so friendly and going above and beyond the line of work. The hotel was so clean and the beds were like sleeping on clouds! The next morning we had ms Connie’s breakfast! It was the best I have ever had staying in a hotel! I will be telling everyone to stay here if they come visit.

This is a good Hampton Inn, but I wouldn’t use it again for a few reasons unless I really needed to be on Washington Road. The pros: I had a room on the 5th (top floor), and the bed was comfortable and the room clean, with a good bathroom and walk-in shower. I needed a room for one night, and got one, at a relatively decent price. Check-in online was easy, and I was pleased to be able to use a digital key, meaning I didn’t even have to stop at the front desk. Breakfast in the hotel was good, and I could checkout using the Hilton app. And it was easy to get into downtown Augusta. The cons: The area around the hotel is busy and crowded with heavy traffic (don’t even think of trying to turn left) and the hotel, nestled well back off the road was hard to find at night, even with GPS. Arriving at 9:15 PM, most parking was taken so I had to park around the side. My king room was smaller than most Hampton Inns, but was fine for just me, but would have been uncomfortable for two, as there was no place to spread out. Nearby I-20 made it noisy, not loud, just a low but constant sound during the night. It didn’t wake me, but when I was awake I always heard traffic. Before breakfast I walked to the nearby Starbucks for a latte and the neighborhood was dirty and littered with trash and beer cans, and little to no sidewalk. Recommendation: The hotel is good, but I have also stayed in the Hampton Inn Augusta West and found the surrounding area better.

Had such a great experience here while traveling through. We picked this based off location (right off I-20), had an outdoor pool, plus a whole patio with games. We were traveling with 3 kids who needed to cool off and have fun after a long trip. The hotel was very clean. The breakfast was good with lots of choices. Everything was very clean. There were plenty of restaurants around to choose from too. We just doordashed and hung by the pool. Definitely recommend!

The hotel seems to be newer which is good. But there is no wifi. They give you a key card with a slip of paper with the WiFi code knowing there are issues with the WiFi. I called a number and got a case number but no one seems to care that the wifi is down and there is no estimated time for it to be back online. Zero help from guest services. If you need to come here for work, bring your own hotspot.

Very nice stay, room and facilities were as clean or cleaner than most hotels we stay in. Very nice bathroom and room layout. The only problem with the room is the outlets next to the bed are very temperamental. The only other problem we had was, they were running short on key cards so we only had one so when I went out and had to park in the back I was locked out, priority was for my wife to have the key so she could get back in the room while I was out. The good thing was that when I called the clerk for access he was very prompt and friendly about it, thank you Noriega