سبرنجهيل سويتس دنفر أورورا/فيتزسيمونز

NO HOT WATER. SLOW DRAINING SINKS AND TUB. We had a newborn in the room, and not having hot water was difficult. We had to run the water a long time before water got "warm," but another problem was that the drains were very clogged, so the sinks filled up to the overflow before the water was hot!!!!! The bathtub also didn't drain well. One of the duvets had a dried blood stain. This particular Springhill Suites should consider new management to address their guests' basic issues..... barely warm water in day, no hot water at night, dirty duvets, and clogged sinks.

I booked a room online late in the evening after my child had been admitted to the hospital ICU across the street. I left my home urgently as my child was critically ill and requiring resuscitation in the ED of the hospital. In the emergent situation I grabbed only my phone. Upon arriving to the front office, I was refused check in as I did not have physical credit card only digital and was refused to refund my money. They were able to see the reservation and that it had been paid In full. The biggest waste of $200 and the last thing I needed after such a difficult day. Essentially $200 stolen when I was compeletly vulnerable. I have stayed at this facility previously because of its close proximity to Childrens hospital but will definitely choose not to in the future. Not only a frustrating and dishonest practice but also an incredibly unkind and inhumane experience.

Great location. Great place to stay near the hospital. The breakfast was good, but it would be nice to have more items available for those who do not eat gluten.

Definitely recommend!! Friendly staff comfy beds! Everyone was extremely nice and welcoming. Our room did smell like **** tho when we checked in. The desk gave some spray, but that was bad. Everything else was completely wonderful.

Won’t stay again if I can help it. Don’t think I’ll be staying at this location again if I can help it. First, there was the approximately 1 hour wait for a disabled accessible room within the check in window. Secondly, the AC unit was loud and noisy resulting in a not-so-restful night at all. Could have simply called to request a new room; however, given the wait encountered for a disabled accessible room the confidence in getting a new disabled accessible room was not high. One positive was the associate, Blair, who attempted to soothe the delay in getting into the paid-for-in-advance disabled access room.

Everything was as expected for a hotel of this caliber. However, it was quite surprising to find the laundry room completely out of service. All three washers were there—none of them working.