InTown Suites Extended Stay Select Denver - Aurora South

My experience here declined significantly over time. Too many trespassers on the property and sleep in the entryway or on the couch if they’re let in, most of them drunk or high. There’s also a number of residents who behave in ways that compromise safety. One actually harassed and followed me off the property!

I’ve been a resident at InTown Suites in Aurora since March 2024 when I relocated for a new job, and while the pricing may seem competitive for the area, the overall experience is far from what one would expect—even from an extended stay property. This review isn’t written out of frustration alone, but from a sincere desire to raise awareness about the day-to-day reality of staying here. The most pressing issue is the environment created by certain long-term residents. Excessive noise is constant—loud conversations, shouting, children running in hallways at all hours, and disruptive behavior from neighboring rooms. On one occasion, I had to contact the police due to what I believed was a case of child abuse. I also captured recordings of ongoing domestic disturbances. Despite bringing this to the attention of the on-site manager, the same behavior continues, raising questions about how (or if) management is enforcing any policies. I’ve also been displaced from my original room for nearly two months due to a ceiling leak. I was told it would be repaired in three weeks so I could return. That promise was made almost eight weeks ago. I continue to pay the same rate for a smaller room while being given no clear timeline or resolution. While the housekeeping staff works hard and the location is convenient, these positives are overshadowed by more systemic issues. The property suffers from bad odors in common areas, inconsistent cleaning schedules, and a general lack of order. Residents often exhibit troubling behaviors—ranging from poor hygiene to suspected substance use. It’s clear that there is no meaningful guest vetting process. The management on-site appears limited in authority or overwhelmed by the scale of the issues. Corporate customer service, when contacted, refers all concerns back to the same management, resulting in a frustrating cycle with no accountability. For those considering a long-term stay here, especially if you work remotely, I urge caution. What initially looks like a budget-friendly option quickly becomes draining due to constant noise, lack of enforcement, and the absence of structure or security. In a shared living space, quality of life hinges as much on the people around you as the building itself—and unfortunately, neither is adequately managed here.

Complete games. Website says one price, then the desk increases it by $40. It says there's a military discount available but zero ability to access it....and no one says it exists, even when presented with their own website. No one knows what going on, rooms get rented at premium pricing with the majority of said "premium" room being non functional. 1 electrical outlet that works for the whole room. A completely busted out door frame that had my door opening wide in the middle of the night by itself. And then blamed for the shenanigans of the people ACROSS THE HALL who got the police called......I wasn't even on the property at that time but have now been DNRd? I have pictures and Uber reciepts. Make it make sense.

Rough weekly! Beware. Pictures look good but you will be shocked if your expecting a hotel like environment. Bad check-in customer service. Interesting characters coming in and out at all times of day and night. Also Beware of paper thin walls where you will hear some crazy stuff. Wasn't expecting this type of environment. I booked 4 nights but Ran away after 3.

no front desk staff after 7, no extra blankets in room for the sofa bed . hallways smell and the people staying there were rude

No complaints about the property or staff. The area outside of the hotel, however is less than safe.